Billdesk — electricity bill paid but receipt not generated

Address:

144205

I have paid electricity bill to pspcl on 26.11.19 through my sbi net banking. But receipt is not generated and on electricity side bill shown as unpaid till today 28.11.19 payment deducted from my account with ref#igahnljxc5 of rs.1500. My electriciy account no. Is h31sp550056y for whom i have paid the above said amount on last date of bill. Please resolve this issue.