Billdesk — lic premium paid through billdesk but not credited to lic

Address:

Flat no 202, 11-6-415, High rise krishna residency,, Cherukuthota colony, Saroor nagar, Hyderabad, Andhra Pradesh, 500035

I had made an LIC premium payment of Rs 18008.74 through Bill desk.
Money got deducted from my account and got the below message after
that. Lic portal is not reflecting the Paid amount.

Reason: Sorry. We were unable to process your transaction. We
apologise for the inconvenience and request you to try again later.

Below are the transaction details. Please check and reverse my payment
as soon as possible.

+++++++++++++++++++++++++++++++++++++++++++++

Dear Customer,
Greetings from ICICI Bank.
You have made an online payment of INR 18008.74 with Transaction ID
[protected] towards payee BILL DESK BPC from your Account XXXXXXXX0445
on Jun, 20, 2019 at 16:32 hours .
In case you have not done this transaction, please call on 18002662 or
SMS BLOCK to [protected] from your
registered mobile number.

NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID,
Password or URN with anyone, even if the caller claims to be a bank
employee. Sharing these details can lead to unauthorized access to
your account.

Looking forward to more opportunities to be of service to you.
Sincerely,
ICICI Bank Privilege Banking

+++++++++++++++++++++++++++++++++++++++++++++

Thanks
Srinivas