[Resolved]  Billdesk — Money debited but not updated in my exam application

I had to make a payment for PSC WBCS EXE. 2021 examination. I paid but I have not received any payment slip. Still, my money has been debited. I didn't know that money has already been debited because I have not received any message. I saw no payment successful message popping up on my screen. I had to make another two payments of 211.89 Rs. I request you to either update my payment details in my exam application or refund my money. My mail id is subhankar.[protected]@gmail.com

1st Transaction Details as reflected in my bank account statement:

T ID: SB498800
DATE: 13 JANUARY, 21
INFO: VIN*PUBLICSCP
TRANSACTION DESCRIPTION: VIN/DEBIT/[protected]
AMOUNT: 211.89
PAYMENT MODE: DEBIT CARD

2nd Transaction Details as reflected in my bank account statement:
T ID: SB498800
DATE: 13 JANUARY, 21
INFO: VIN*PUBLICSCP
TRANSACTION DESCRIPTION: VIN/DEBIT/[protected]
AMOUNT: 211.89
PAYMENT MODE: DEBIT CARD

Terminal Owner Name PUBLICSCP
Terminal Id 50001463
Date & Time Jan 14, 2021, 10:59
Transaction Number VT[protected]
Amount (INR) 211.89
Mode Debit card
Transaction Type PURCHASE
Channel POS / ECOM
City MUMBAI
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Jan 14, 2021
Complaint marked as Resolved 
I have sent a mail at their mail address [email protected]. But I have not received any reply from them. I called them at their Kolkata office. They have not picked up the call since then. Neither did they call me. Now I am checking to see my latest application. It is updated now. It says 'PAID'. But what will happen to the rest of the money that I paid after my first transaction for making a successful transaction?
BillDesk customer support has been notified about the posted complaint.
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