Billdesk — money deducted but transaction not updated

Address:

Mahbubnagar, Andhra Pradesh, 509301

Sir,
My amount has been deducted from my account but it shows has payment transaction was failed. So how can get my money back? I applied trt language pandit telugu notification for the first-time transaction was failed, but the amount has been deducted. The 2nd-time transaction is successful. So i request you to refund my first transaction amount. Till now the money hasn't refunded, so i request you to refund my money.
My tspsc id: ts[protected]
P. Venkatesh
Mobile no: [protected]
I am using my debit card (Sbi)
Email id: [protected]@gmail.com
Transaction details
Thank you for using your sbi debit card 521xx8329 for a purchase worth rs200.0 on pos 82000140 at tspscsbiepay txn#[protected].
From: donotreply. [protected]@sbi.co.in
To: [protected]@gmail.com
Date: wed, nov 29, 2017 at 7:51 pm

Subject:
Transaction alert for your state bank of india debit card
Security: sbi.co.in did not encrypt this message learn more
So please refund my money as soon as possible