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Billdesk — money deduction for unsuccessful mobile recharge

I made bsnl prepaid recharge rs.459/- through bill desk using sbi account dated on 04.12.2017. The amount of rs.459 is debited from account (Transaction id - pgsm[protected]. But when i check to bsnl portal my bill payment status shows "pending". Please do the needful as soon as possible and make payment successful or refund the same to my account
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I got a refund from paisapay on 18th Nov but its not reflecting on my SBI account so kindly do the needful.
reference id. JHMP[protected]
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