Billdesk — mtnl mumbai bill, paid confirmation not received

Paid mtnl mumbai bill, billdesk window showing payment being processed but not yet received confirmation of payment made as already debited from our bank..
Pls look into the matter n get it resolved immediately
Email id is [protected]@rediffmail.com
I always make payment through this billdesk.com, but had no issues earlier but thid time it has shown major problem
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BillDesk customer support has been notified about the posted complaint.
Jan 10, 2018
Updated by ravida
received this message from billdesk window, for making MTNL mumbai bill payment, whose confirmation not yet received from billdesk though debited in our bank, pls resolve it immediately, email id is [protected]@rediffmail.com

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Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
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