Billdesk — non payment by billdesk to biller

Address:

At: Vaghasi, Anand, Gujarat, Pin-388320

Rs.148 paid by me on 12th, may, 2020 to the charotar gas sahakari mandali ltd, vithal udhuognagar by using debit card of bank of baroda, amul dairy rd, anand via billdesk gateway. The upi ref. No.[protected] as per text msg received from bank. The amount is deducted from my account but not deposited to the biller. I had registerred a complaint to the bank, its redresal shown hat it was upi related problem. I had tried several times to register a complaint to billdesk portal, but it dpes not allow me to complete.
Kind request to resolve issue.