Billdesk — non receipt of payment by indigo airlines

I had booked tickets for travel from Mumbai to Chennai for travel on 14th Dec2017 by Indigo Airlines leaving Mumbai at 7.30 p.m by making payment through ICICI net banking.As there was a difference of Rs.820 between the tax invoice and the actual payment the Itinerary showed payment pending.To get the payment status to 'PAID' I made a payment of Rs820 to Indigo on 20/11/2017 through ICICI net banking and the transaction ref no, is [protected] towards balance payable under PNR AE6BQD.This amount was not paid to INDIGO and the Payment status shows payment pending.

As have to get the PNR confirmed please verify urgently and pass on the credit to Indigo to enable me to travel without any hitch.

I hope you will consider my request immediately.