Billdesk — not received transaction id

Address:Murshidabad, West Bengal, 742135

Sir, i am jamal shaikh and my issue is rs.500 was deducted my account balance at united bank of india 24/08/2017 dated at evening time. Till now i have not received any jio phone booking message or status till now and not showing and not message sending transaction id for me..
So kindly solved my problem..
Name-jamal shaikh
Mobile number-[protected]
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I have made payment of Rs.9500/- to my HDFC Credit Card no.[protected] vide Transaction Reference No JUBI[protected]. DATE[protected] TIME 18:21:04 but the status shows pending. Please confirm soon as my bank account has been debited already for Rs.9500.
Reach me through my mail id : [protected]@gmail.com
[protected]

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