Billdesk — payment deducted at icici bank, but not transferred to indigo | |
I made a booking for indigo flight, ref: ber8qz on 3rd dec 2018 through icici net banking for an amount of rs. 54171, transaction ref: [protected]. The payment was successful and got deducted from my account. But while the payment was transferred from the bank to billdesk, an error message appeared. I called indigo customer care and they informed that the payment was not received by the airlines and asked me to contact the bank. I contacted the bank they informed that payment was successful and asked me to contact the biller. I do not have any idea, how and when my money will refunded and also afraid of making another booking. Was this information helpful? | |
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