Billdesk — payment deducted for lic premium but not credited to lic

I had done online payment through lic india and payment gateway is bill desk.

Transaction id - [protected]
Amount - rs 18746/-
Date[protected]
Time - 12:32 pm

After providing all banking details, a message came - reason : sorry. We are unable to process your transaction. We apologise for the inconvenience and request you to try again later.

https://www.billdesk.com/pgidesk/pgijsp/error1.jsp

After speaking to icici bank ltd customer care, it is informed that payment is successful and made to account of lic - lici [protected]

Request you to refund the amount to bank account or credit to lic premium against which payment done.

Regards
Shambhu prasad
[protected]
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I had done a online transaction in jee main 2018 through techno payment gateway rs 1002.50 is deducted in my account but show that decline by user the amount is not returned in my account. plz help me to refund the amoumt

I've made booking on 19th of December for 1036 RS(Reference payment number is[protected].Its been weeks and mails to [protected]@billdesk.com are not responded, calls to[protected] are unattended.My bank has confirmed payment has been successful from their side.Can someone help?

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