Billdesk — payment failed but amount debited from bank

Kalyan Kumar A

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh, 500018

I have made a payment of 1, 00, 261.24 for my lic policy thru licindia site, after submitting bank details i got error message from bill desk but amount got debited from my bank account.

Sorry we are uable to process your request right now - invalid merchant details (Errp004).

Request you to credit back my amount to my account. I already informed to lic about this one and they asked me to wait couple of days to know the status of it. But i would like know status from bill desk team

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BillDesk customer support has been notified about the posted complaint.