Billdesk — payment failed midway at billdesk gateway but amount debited from account

I made a payment today for rs 500 through billdesk gateway using my google pay upi.. Everything was fine.. The payment was done from google pay.. Amount was debited.. But suddenly billdesk loading page. L quoted that an unknown error had occured an payment was failed... The amount did not reach the merchant...

The problem was from billdesk end.. And i want mh money back asa.. Plz help
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BillDesk customer support has been notified about the posted complaint.
Feb 28, 2020
Updated by Aviral1901
No update from billdesk yet...pathetic service
Mar 07, 2020
Updated by Aviral1901
Plz help me
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Hi,
I have transacted 531 rs for bus ticket booking through paytm.
From paytm account deduction done at billdeskutil but no response from kstrc bus service finally called customer to know status from there end con firmly know that no ticket not reserved.

Please look into it asap.

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