Billdesk — Recharge is not done.

Hiii.I m Sandhya.I did a recharge of 309 on my jio no.but recharge is not done yet.that amount is deducted from my Paytm wallet.but my jio no didn't get any recharge or any message..plz refund my money to my Paytm wallet.Rs 309 is deducted from my Paytm wallet and paid at billDeskutil at8.51pm..txn Id is[protected]..plz sir solve my problem as soon as possible.