Billdesk — transaction completed, money deducted. but didn't get confirmation for jio phone.

I was doing a transaction for jio phone through their app. But after i paid for the jio phone my money got deducted. But i didn't receive any confirmation message.

Jio are asking me to wait for some time, but i want to know if my transacation completed or not. Kindly refund my money pls. It's a request. Please

Please refund my money. I paid 500 rs.
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BillDesk customer support has been notified about the posted complaint.
Aug 24, 2017
Barnali paul's response
What should now I do ???
Complaint comments 

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On 24.08.2017 while trying to book jio phone i paid Rs.500 towards booking amount using my debit card but the payment failed the transaction id is-FAV000000XEH8, and the no on which i booked [protected]. please kindly register my complaint and refund the amount.

Paytm wallet transaction [protected] debited but jio phone booking unsuccessful

Please take action as soon as possible.

Billdesk — balance got deducted but reflecting as not paid
A/c no.[protected]
Branch : Qutubullapur
Bank: ICICI
Account holder name : Pradeep Kumar

Please find the attachment file

Thanks
Pradeep Kumar
[protected]

It showing that gio phone pre booking transaction is failed but amount already deducted from my account .

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