Billdesk — Transaction failed, but amount debited

Address:605014
Website:pondiuni.edu.in

Hello sir/madam,
I tried two transaction of rs.400 in favour of pondicherry university on 12th april 2017 and on 13th april 2017, that is total amount rs.800. Transaction was failed, but amount was debited from accounts.
Ref id - isbi[protected]gabcysvf2
And tranaction id - iu[protected]
These are two accounts from where amount was debited. I request you kindly return money.
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Sir or mam
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Mobile no. [protected]

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