Billdesk — transaction failed but amount deducted from my account

On 30th, i made a payment to my school hostel of rs. 7500. I got a message saying amount is debited from your icici bank account but then a page opened on the same tab of the browser saying my transaction has failed. Please refund my amount. My account number of icici is [i am asked not to post it so i can't] and it is a savings account. Please solve my issue.
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