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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 146

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G
Gaurav kumar rastogi
from Delhi, Delhi
Sep 16, 2019
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Address: zadeshwar Bharuch, 392001

Several time mail to bill desk no respond to me

Today i was transferred a amounts rs 7939 rupees on dated 14.09.2019 from my pnb account to lic premium. During the transfer period the amount 7939 rupees is deducted my pnb account but not transferred the amount to lic account.
The transaction details here bill desk/qpnb[protected]/[protected]/lic gaurav,
Please refund my amount to my account on urgent basis. My lic premium is due.
I am awaiting your reply on urgent basis.
BillDesk customer support has been notified about the posted complaint.
I have done 399 recharge on 15th sept through GPay it deducted amount frm my bank ac but my jio number ([protected]) is not showing any recharge only...
I check many times still it is showing successful payment.. Recharge is processed first i thought it may take time but it is not showing only still yet.
Please refund my money. I was paying for assam gov tet online fee.. That was not successful.
N. B. Unsuccessful transaction copy is added photo section.
Hi team,

I have attempted to pay my credit card bill on 29th Aug money got debited from my account but is not yet credited to my bill. Can you please help me on this.

Transaction number : QSBI[protected]

Regards,
Aravind
I have paid WBSEDCL electricity bill of Rs.2165/- through billdesk on[protected]
Consumer ID :[protected]
Invoice No :[protected]
Amount was deducted from bank, but transaction failed.Hence it is requested to refund the said amount.
My mail ID : chinnuravi.[protected]@gmail.com
I have inquiry of about my payment of
transaction I'd :-HDF5BD342DFB4CD4217B9A45CC[protected]. number this the payment of mp transport portal by phone pay payment cut if my ac cut send my money back to me. bank utr no:[protected]
transaction id:-HDF5BD342DFB4CD4217B9A45CC[protected]
I have transferred LIC premium through bill desk . Money debited from my account but not credited to LIC . Transactions details are as follows :-

Ref#IGAGZPDXG9 on 13Sep19.

Regards
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    Arivazhagan V
    from Bengaluru, Karnataka
    Sep 16, 2019
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560076

    My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my sbi bank account.

    But i received a "failure" from billdesk as shown in attached picture, but my current a/c has been debited.

    Kindly look into this as bescom a/c still shows bill amount pending.
    Sep 16, 2019
    Complaint marked as Resolved 
    BillDesk customer support has been notified about the posted complaint.
    Sep 16, 2019
    Updated by Arivazhagan V
    The problem has been resolved. My Bescom account is updated with the transaction today. Thank you for the support.
    I have recharged TATA Sky today for Rs.376/- through net banking ( SBI) with Bill Desk payment gate way but the said amount not yet credited to my TATA SKY account nor returned to my SBI account . Pl see the details and resolve the issue .

    Transaction Ref : QSB[protected]GAGZRMPU7
    Dasharathi Behera
    Bhubaneswar
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      H
      from Ranchi, Jharkhand
      Sep 16, 2019
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      Address: UIT area near Saheli nagar, Udaipur, 313001

      I made a transaction of 4030 (The amount got deducted of 4075.13) from my idbi debit card no.- [protected] to uit udaipur (Rpay-pos/uitu) on 3/9/19 at 23:17. I received the message of amount being deducted from my bank but uit udaipur did not recieved it neither it got refunded into my idbi saving account - [protected].

      I again tried to make a transaction of 4030 from my sister's bob debit card no. - [protected] to uit udaipur on 12/9/19 at 19:30. But again the amount got deducted from the bank account no. - [protected] and was not received by uit udaipur.

      I am worried about my application being rejected due to non payment so kindly look forward into the matter at your earliest convenience.
      BillDesk customer support has been notified about the posted complaint.
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        S
        Susil Behera
        from JATANI, Odisha
        Sep 15, 2019
        Resolved
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        Resolved

        Address: Khordha, Odisha, 752050

        My name is sushil behera and i pay 5900rs on 15th sep transaction successfully done to [protected]@icici but didn't got any successful, confirmation from [protected]@icici amount deducted from bank 1st page not move for another stage then i m waiting sometimes but after sometimes i have see the payment unsuccessful. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference
        Mar 6, 2023
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
        Dec 27, 2019
        Updated by Susil Behera
        still this payment not credited in my account please help
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          A
          Averil Nathalie Noronha
          from Delhi, Delhi
          Sep 14, 2019
          Resolved
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          Resolved

          Payment to bescom monthly bill from bescom online services portal was made using billdesk internet banking option, and successfully paid from my hdfc bank account.

          But i eceived a "failure" from billdesk as shown in attached picture, but current a/c has been debited.

          Kindly look into this as bescom a/c still shows bill amount pending.
          Sep 16, 2019
          Complaint marked as Resolved 
          I received a message from Consumer Complaints that BESCOM customer support has been notified about my issue. And within two days I got an e-mail from BESCOM stating that my issue is resolved. Thank you.
          BillDesk customer support has been notified about the posted complaint.
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            N
            nitish shahu
            from Nashik, Maharashtra
            Sep 6, 2019
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            I tried to book an airindia ticket from nagpur to mumbai on 4/09/2019. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 5802 was deducted from my sbi savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
            I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.
            BillDesk customer support has been notified about the posted complaint.
            Sep 09, 2019
            Updated by nitish shahu
            Amount is yet to be credited back to my account. Please help 🙏🏽
            Sep 10, 2019
            Updated by nitish shahu
            Refund received
            24 hours completed but recharge was not successful recharge is pending please check me
            Lovely Siri naresh's reply, Sep 7, 2019
            230 rupees deducted my account but recharge not successful. Already completed in 24 hours
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              N
              nitish shahu
              from Nashik, Maharashtra
              Sep 6, 2019
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              On 05/09/19 i tried to book airindia ticket through online. Amount was deducted, but ticket was not generated. Some error appeared on system before generating the ticket. Following are the details of transaction:
              1) transaction thru bhim app
              2) amount debited ₹5802
              3) bhim app transaction id[protected]

              Requested to credit back the amount in my account as it will affect my monthly budget hugely.

              Please.
              BillDesk customer support has been notified about the posted complaint.
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                M
                manjit attri
                from Srinagar, Jammu and Kashmir
                Sep 4, 2019
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                Address: No 1 Air Sqn NCC Jakkur Aerodrome 12 Km Bellary Road Bangalore, 560064

                My name is manjit. On 31 aug 19 i made a payment of rs. 4861/- against my hsbc credit card no [protected] through bill desk. Payment deducted from my sbi a/c no [protected] and received a message for successful payment but transaction not reflected against my card till now. Last date for my payment to credit card is 07/09/2019 and i already made a payment before one week.
                BillDesk customer support has been notified about the posted complaint.
                Sep 04, 2019
                Updated by manjit attri
                One Call received from [protected] saying that he is calling from bill desk complaints. He asked me for my debit card no and expiry date of Card by saying that amount to be refunded to Card only, I provided him these info but I refused him to provide CVV no due to security reasons. As my payment has been deducted through net banking then why it is to be rfunded to card.please guide me regarding this.
                Thank you

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                  G
                  gujjar samaj
                  from Mumbai, Maharashtra
                  Sep 2, 2019
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                  Address: M.J.P rohilkhand university Bareli, Ghaziabad, Uttar Pradesh, 201009

                  Fee refund
                  Hello sir/mam,
                  I have participated in 1st round of counselling o[censored]pbed 2019. So, i have submitted rs.5000 advance college fee along with counselling fee of rs.750. And i don't get the college of my choice. So according to the rules specified by the conducting body i. E. M. J. P. Rohilkhand university, this fee is refundable but till date, i don't get my fee. So please help me to refund my amount.

                  Below is the detail
                  Registration no-[protected]
                  Mobile no-[protected] please
                  Help me otherwise i will go to court against this university
                  BillDesk customer support has been notified about the posted complaint.
                  Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.
                  I have pay to postal department for recruitment gramin dak sevak rupees 100, the transaction was success full but payment was not received by merchant, my transaction id - s40465094, and reference no.[protected]. Plz refund my payment.
                  Reacharge failed Refund no coming date 01 07/20109
                  [email protected]'s reply, Aug 29, 2019
                  Date 01/072019
                  I had booked a KSRTC bus ticket from Bangalore to Chennai, but I didn't get the ticket confirmation. Nor did I get the refund amount. Kindly help me out. Thanks.
                  Dear Sir,

                  We are here for you. Please share your contact number and location details so our team can connect with you.

                  Regards,
                  Team IDFC FIRST Bank
                  Payment Deducted from My Paytm Wallet But Service Not Received.
                  Dear Sir,

                  Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding payment. We are concerned about your query. We would request you to write to us at [protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

                  Warm regards,
                  Team IDFC First Bank
                  www.idfcfirstbank.com
                  I have pay amount 18019 from RBL bank credit card from 2aug19 but amount not credit my RBL card amount deduct my bank account kindly update as soon as possible
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                    U
                    User7890
                    from Delhi, Delhi
                    Aug 31, 2019
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                    I had made an online transaction on 31st august using icici net banking to lic of india, through billdesk gateway. The amount has been deducted from my account but it did not get transferred to lic of lndia. The transaction id is [protected]. The amount is rs 27090. I got message from billdesk that there was error during the transaction. I would appreciate if the amount is refunded back to my account as soon as possible so i can make the payment again.
                    BillDesk customer support has been notified about the posted complaint.
                    Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.
                    Payment has been done for Rs 15545 on 2/9/2019 for HDFC credit card. But amount is not received for credit card.. So please check my transaction and reply..
                    Dear Sir,

                    I would like to say that I have deposited the bill of PSPCL on[protected] Account No.[protected].
                    Transaction No. INB[protected] receipt is not generated.
                    so, please send a receipt for this bill.

                    I will be very thankful to you for this
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                      J
                      jk_amrit
                      from Bhubaneshwar, Odisha
                      Aug 30, 2019
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                      Please note that the following payment was declined while processing through billdesk:
                      Company name: hdfc credit card
                      Card no: xxxx xxxx xxxx 74
                      Payment amount (Rs ps): 6615.30
                      Payment date: 30th august 2019
                      Payment through: idbi bank
                      Transaction identification number: qidb[protected]
                      When i got my amount refund because again i have to pay my bill
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        Afrid hussan
                        from Delhi, Delhi
                        Aug 28, 2019
                        Resolved
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                        Resolved

                        Address: 76/12,Cpwd Quarters, kk nagar, chennai, Chennai, Tamil Nadu, 600078

                        I tried to book an airindia ticket from chennai to port blair for my father jakir hussain. On august 28. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 3, 419 was deducted from my indian overseas bank savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
                        I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.
                        Aug 30, 2019
                        Complaint marked as Resolved 
                        Resolved ✌
                        BillDesk customer support has been notified about the posted complaint.
                        Aug 29, 2019
                        Updated by Afrid hussan
                        Transactioned date: 28, Aug, 2019
                        Timing: 6:23pm
                        Name: Afrid hussan
                        Acc No: [protected]
                        Aug 29, 2019
                        Updated by Afrid hussan
                        Please take an immediate action on this its an urgent.
                        Aug 30, 2019
                        Updated by Afrid hussan
                        Resolved
                        Transactioned date: 28, Aug, 2019
                        Timing: 6:23pm
                        Name: Afrid hussan
                        Acc No: [protected]
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                          Rahul81rathore
                          from Mumbai, Maharashtra
                          Aug 28, 2019
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                          Address: Bus Stan sehore, Sehore, Madhya Pradesh, 466001

                          Time :-09:06pm
                          Date: -22/08/2019

                          We were opening a new account online at axis bank, for which an amount of ₹ 10000 was sought, which we paid with phonepe upi transaction id: - icid79293e3d63a4a808a5d4de950966d66, my bank successfully paid here done, but due to payment gateway server, payment could not reach axis bank here
                          i also went to axis bank branch, they say that no money has come to your account. If money is received in your account, your account will be activated.
                          and i have also talked to axis bank customer care, they say that no money has come to your account.

                          The humble request is to resolve the issue, or refund the money to our account.
                          BillDesk customer support has been notified about the posted complaint.
                          Dec 17, 2019
                          Updated by Rahul81rathore
                          Plzz delete this complain
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                            S
                            skpamddae
                            from Delhi, Delhi
                            Aug 27, 2019
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                            Tried to book air india tickets online through sbi atm card via bill desk payment gateway on 26/08/2019 vide txn# no. Qt [protected] around 4.30 p. M. The amount rs. 7284/- has been deducted from my sbi account but no confirmation of ticket booking. There is a message for sequence error. Kindly return my amount as early as possible.
                            Thanking you
                            S k pradhan
                            BillDesk customer support has been notified about the posted complaint.
                            Aug 28, 2019
                            Updated by skpamddae
                            Money has been return back to account.
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                              Y
                              Yogesh Alhat
                              from Pune, Maharashtra
                              Aug 23, 2019
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                              Address: 411018

                              Dear team,

                              I have made a transaction of rs.4800/- towards payment of my bajaj rbl credit card on 22nd aug'19 through billdesk. Usually the transaction takes just few minutes & i get confirmation from rbl that they have received paid amount over my card. But yesterday the payment receipt shows pending status & the amount is not yet credited to my rbl card.
                              Please guide.

                              Details are as follow-:
                              1) payment through - bill desk (Paid through icici bank)
                              2) payment to -: bajaj rbl credit card
                              3) date-:[protected]:52:31
                              4) amount - rs.4800/-
                              5) transaction ref no. -: qici[protected]

                              Yogesh alhat
                              [protected]
                              BillDesk customer support has been notified about the posted complaint.
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                                T
                                trtaseen
                                Aug 22, 2019
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                                Address: Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai City, Maharashtra, 400098

                                I am trying to recharge my tatasky service from canada via an canadian credit card and it is declining with a 'pbe10002-transaction not authorized' error. My bank says i am authorized to make international payments online. I have tried a number of times both from my credit and debit card but it still fails. My services are down for more than 2 month now and despite repeated attempts i am unable to get my subscription back up.
                                BillDesk customer support has been notified about the posted complaint.
                                My payment for nptel online course is not being processed.Problem in processing the transaction is not mentioned. Even though I waited for about half an hour without refreshing the page, my transaction failed. Tomorrow is the last date for completing the payment .How should I complete my payment?
                                Paytm to payment success but party not reserved payment party name iifl gold loan
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                                  S
                                  shukkurch
                                  Aug 21, 2019
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                                  Sir. Three days ago i try to my electricity bill done through bbsp i follow the all steps. That time i got message transaction failed but the amount deducted in my account again today the same result why like this. I am waiting your valuable reply
                                  My consumer no.[protected]
                                  Amount 704.00
                                  Please check and credit above amount in my account please pay kind attention to my problem. Waiting for your valuable reply and immediate action thank you
                                  BillDesk customer support has been notified about the posted complaint.
                                  Aug 22, 2019
                                  Updated by shukkurch
                                  I was trying to pay the electricity bill(my consumer no.[protected] through BBPS. Paid Rs.704.00/- through my canara net banking. Amount was deducted from bank but the system has shown failure status of transaction. Please process the payment and credit the same amounts to my account.please pay kind attention to my problem.waiting for your valuable reply and immediate action thank you
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                                    Skillz
                                    from Shillong, Meghalaya
                                    Aug 21, 2019
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                                    Address: Goalpara, Goalpara, Assam, 783121

                                    While i was taking admission in KKHSOU after the form fill up i was doing yhe payment but this error comes -
                                    Reason: Sorry! Your request could not be processed. This could be due to incorrect values input for authorisation. Please try again. :-
                                    So this the error I'm facing and I'm unabling to take admission...in KKHSOU( Krishna Kanta Handiqui State Open University)... please solve this problem thank you.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Dear sir I paid 11450/- for reliance life insurance ..but payment deducted from upi and not received by reliance as status showing due for renewel..pls help me...because link provided by you was billdeskicici...so pls resolve my issue
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                                      A
                                      Abinaya25
                                      from Mumbai, Maharashtra
                                      Aug 19, 2019
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                                      I have tried to pay for my nptel exam on 19th August 2019 but my payment got failed due to web server error but the amount has been debited from my account! Without knowing it, i have again paid for the exam and it got successful! But the failed transaction amount was not refunded! Kindly refund my amount in which the transaction got failed but amount got debited!
                                      BillDesk customer support has been notified about the posted complaint.
                                      Reacharge failed Refund no coming date 01 07/20109
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                                        R
                                        Ra@#*
                                        from Tiruchirappalli, Tamil Nadu
                                        Aug 19, 2019
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                                        On 16/8/2019, i made two attempts for renewing two wheeler policy of oriental insurance company, but both have failed and my sbi account has been debited with amounts.
                                        Oic policy no. 453309/31/2019/2371
                                        Amount of rs. 1454/- debited to the account twice, but unsuccessful
                                        Net banking ref. No. (I) qsbi[protected]igagusuil2 for rs, 1454
                                        (Ii) qsbi[protected]igagusuer7 for rs. 1454
                                        Subsequently i paid by using credit card.
                                        Portal. [protected]@oriental insurance.co.in have advised that the payments not received and if the account is debited, it will be refunded by bill desk. Till date i have not received the amounts
                                        S, raghavendran, [protected]
                                        BillDesk customer support has been notified about the posted complaint.
                                        I made an online transaction of Rs 22699.41 on August 06, 2019 transaction id : QIDS[protected] through indusind debit card. The amount has been debited from my bank account but has not been credited yet to credit card HSBC.
                                        @billdesk
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