Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 146

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramkashyap1981
from Delhi, Delhi
Aug 2, 2019
Report
Copy

Website: updeled.gov.in/Payment/Response_sbi.aspx

Sir / mam

I have done a payment via billdkstatebankcolle for updeled (Btc) seat allotment fee an amount of rs. 10, 017.70. I have paid by hdfc netbanking and the narration is qhdf[protected]-billdkstatebankcolle and reference no. Is[protected] on 02 august 2019. The above amount has been deducted from my account but the transaction was not done. It did not collect on source also. Updeled website is still asking me the payment for seat allotment.

Please provide me the status and action immediately.

My bank is hdfc.

Kindly do the needful.
Thanking you
BillDesk customer support has been notified about the posted complaint.
View replies
I performed transaction of Rs.10150 of credit card payment towards HDFC bank via Billdesk payemnt gateway. But status was shown pending. Kindly update status of same. Transaction ID: QICI[protected]

Email: [protected]@gmail.com
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    datevinit
    Aug 1, 2019
    Report
    Copy

    Address: Mumbai City, Maharashtra

    Hi billdesk,
    I made this transaction to pay vodafone bill and got following message from icici bank which includes transaction number.

    You have made an online payment of inr 900.0 with transaction id [protected] towards payee bill desk from your account xxxxxxxx5181 on aug, 01, 2019 at 18:33 hours.

    After money deduction bill desk website came back with
    Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

    Pl. Note money was deducted with priority pl. Resolve this issue.
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      [email protected]
      from Jaipur, Rajasthan
      Aug 1, 2019
      Report
      Copy

      Address: Panch Murti Kuve Ke pas, Bishala Road,, Sardarpura, Barmer, Rajasthan, 344001

      Dear sir,
      I have just water bill with the link which provided by you, i have done the payment threw bill desk with my debit card, but after payment done i am not received any slip, message or mail for payment done confirmation.

      Amount of 1688 is deducted from my bank account. Only bank amount deduction message received.

      After submitted the bill desk page with fill up all required details... Just redirected to the rajasthan.gov.in page...

      This message i have received

      Rs.1688.00 debited to sb-xxx2782 acbal:85144.52 clrbal: 85144.52 [ecom-emitr ] barmer on[protected]:49:43. Iob.
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nagaraju udutha
        from Mumbai, Maharashtra
        Jul 31, 2019
        Report
        Copy

        rbl bank credit card payment through billdesk

        Address: AutonAgar warangal telangana, Warangal, Andhra Pradesh

        Dear sir..
        My name is nagaraju u. Today i paid 16970rs as rbl credit card payment through billdesk..
        After paying money has been transferred but transaction failed given from bill desk..
        So please i request you to refund to money to my account... Bt i should pay money tomorrow.. On 1st august 19.
        Please solve my problem and refund money... Otberwise u can pay to rbl bank credit card...
        Tq...
        Helpful
        Found this helpful?
        5 Comments
        Report
        Copy
        N
        nagaraju udutha
        from Mumbai, Maharashtra
        Jul 31, 2019
        Report
        Copy

        Address: Auto agar warangal telangan, Warangal, Andhra Pradesh, 1234

        I paid credit card payment on 31 July 19 money has been transferd fro my accounts.. but from bill desk tailed message displayed on screen..
        I didn't get any mail r msg from bill desk... I paid amount of 17000
        Please solve my problem...
        And redirect my money pls... And tomorrow is last date to pay...
        Please solve my problem..
        I should pay within time...

        Tq
        From
        nagaraju
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amrit Swarn
          from Mumbai, Maharashtra
          Jul 31, 2019
          Report
          Copy

          transaction failed but amount deducted from my account

          On 30th, i made a payment to my school hostel of rs. 7500. I got a message saying amount is debited from your icici bank account but then a page opened on the same tab of the browser saying my transaction has failed. Please refund my amount. My account number of icici is [i am asked not to post it so i can't] and it is a savings account. Please solve my issue....
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          Atrayee Sinha
          from Mumbai, Maharashtra
          Jul 31, 2019
          Report
          Copy

          I tried booking tickets from air india website, and paid through upi, the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their end. I want to get my refund back.
          BillDesk customer support has been notified about the posted complaint.
          View replies
          I tried booking tickets from air india website and paid through paytm UPI ref no[protected], the transaction was successful from UPI end but at the same time air india just displayed 'back to search'page again. So I don't get my ticket no reference number or anything and my amount was deducted. UPI confirmed that transaction was successful from their end.I want my money refund back.
          Reply
          I tried booking tickets from air india website and paid through paytm UPI ref no[protected], the transaction was successful from UPI end but at the same time air india just displayed 'back to search'page again. So I don't get my ticket no reference number or anything and my amount was deducted from. UPI confirmed that transaction was successful from their end. I want my money refund back. Thank you
          Reply
          I tried to book ticket from air india mobile app and paid through Google pay upi ref no[protected]
          The transaction was successful from UPI but session is stucked and rejected so idont get my ticket no reference number or anything and my amount 37078rupee deducted from my account
          UPI confirmed that transaction was successful from there end I want my money refund back thank you
          Reply
          tried booking tickets from air india website, and paid through upi, the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their end. I want to get my refund back
          Reply
          tried booking tickets from air india website, and paid through upi, the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their end. I want to get my refund back
          Reply
          Helpful
          22 other people found this review helpful
          22 found this helpful
          5 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mahesh K R
            from Noida, Uttar Pradesh
            Jul 30, 2019
            Report
            Copy

            Address: Csl, Ernakulam, Kerala

            Sir,
            My name is mahesh, for renewing my bike insurance by online, while the process i paid 1432rs amount through my phonepe app. Its shown that the transaction was successful. I am attaching the copy.
            But when i paid the amount, cash debited from my account, suddenly the site was down and showing an error message, and the process incompleted.
            I am not getting the renewed insurance, and also lost my amount.

            Please check and correct.
            Old indurance renewal policy no: 441106/31/2019/3168
            Amount is 1432rs.

            My mobile no.[protected]
            BillDesk customer support has been notified about the posted complaint.
            View replies
            Sir, I have paid challan for Rs 139.72 by internet banking (sbi) on 22.07.2019 vide your ref.no. 85874020 to Hyderabad police for traffic challan. My account is debited but your transaction status shows did not reach hyd police dept. Pl.check and revert.
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kalyan khatik
              from Noida, Uttar Pradesh
              Jul 28, 2019
              Report
              Copy

              Address: Delhi

              Yesterday i had paid a crop insurance amount-5190
              But the amount not credited to insurance company
              The policy status is still unpaid. The due date of policy is for two days so please pay the bill or
              Please solve my problem. The page redirected back and the amount deducted. The bill still remains unpaid
              Please solve the problem withiy two hours
              And also the due date of that policy is[protected]
              BillDesk customer support has been notified about the posted complaint.
              Jul 28, 2019
              Updated by Kalyan khatik               No reply from you still
              View replies
              I have made payment of SBI credit card of amount 16019 INR through ICICI Net banking on 27.07.2019 . However, the same is still not credited in SBI Credit Card account.
              All transaction details are given attached picture.
              Reply
              Sir, my name upputuri yedukondalu i am applying for gramsecreteriate post all steps will be completed, the last was pay ment and the payment was done throw bill desk the payment was failed Rs 200/- rupees, i was got mesege from bank as one time password and also 9(Rs 200/- at apcfss thru state bank), could you please refund me sir amount Rs /-200
              Reply
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kaustov Borthakur
                from Dharmanagar, Tripura
                Jul 27, 2019
                Report
                Copy

                Address: Supriya Garden , 302B , Dharapur, Kamrup Metropolitan, Assam

                I recharged my electricity meter today and i payed rs.1000 for it online, i received the prepaid payment receipt but it did not have a voucer code. My money on the other hand has already been deducted from my account. Please look into the matter and resolve it and do provide me with a voucher code as soon as possible. I have added a screenshot of my payment receipt to bring things to your notice
                BillDesk customer support has been notified about the posted complaint.
                View replies
                Sir, I have paid challan for Rs 139.72 by internet banking (sbi) on 22.07.2019 vide your ref.no. 85874020 to Hyderabad police for traffic challan. My account is debited but your transaction status shows did not reach hyd police dept. Pl.check and revert.
                Reply
                I have paid Asianet broadband bill of Rs900 via Google pay but the transaction failed and the amount was debited from my account.
                Transaction was made on 6th of July
                It has not been refunded yet.
                UPI Transaction ID[protected]
                Please do the needful to return my money
                Reply
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rohan Arya
                  from Chandigarh, Chandigarh
                  Jul 26, 2019
                  Report
                  Copy

                  Hi, on 23rd of june i paid ₹15125 for government college fees on e-sampark (It's a website for chandigarh) which was using billdeks payment gateway. Money got deducted from my account, but fee wasn't paid and i had to shell another ₹15000 from my pocket for fees. All it said was "oops this website cannot be reached" something like that. What should i do now?
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  I have paid the credit card bills, have withdrawn money from the account but have not deposited in the credit card
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mdaftab Hussain
                    from Kolkata, West Bengal
                    Jul 25, 2019
                    Report
                    Copy

                    Address: kolkata salt lake 700000, 711101

                    I made a payment of rs 2829.20 for my college payment through billdesk payment deducted from account but not received by college. Today 25th july 2019 is last date please refund my money back.

                    Payment status : payment not received / cancelled
                    Date :[protected]
                    Transactionid : qazp[protected]
                    Form no. : ndc[protected]
                    Sub form no. : ndc[protected]
                    Name : adil khan
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    Hello sir, I am applying for the post of ap grama sachivalayam and paid 200 from account and money debited from the account and the payment is not successful...and it shows error..please solve the problem and refund the amount
                    Reply
                    Sir, I have paid challan for Rs 139.72 by internet banking (sbi) on 22.07.2019 vide your ref.no. 85874020 to Hyderabad police for traffic challan. My account is debited but your transaction status shows did not reach hyd police dept. Pl.check and revert.
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shibin Shibin
                      from Delhi, Delhi
                      Jul 25, 2019
                      Report
                      Copy

                      I had to pay my university tuition fee of 1 lakh rupees and I paid the amount from my university website. The university were using billdesk as there gateway for the payment but the University still haven’t received the money yet. The payment was successful and I’m kind of panicking right now. I want a refund from the billdesk asap in order to pay my tuition fee. Thank you
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saurabh Arora1005
                        from Noida, Uttar Pradesh
                        Jul 25, 2019
                        Report
                        Copy

                        Address: 122001

                        I have made payment of rs.62915.31 /- to my citi credit card vide transaction reference no. Qici[protected] date 24.07.2019 time 11:46:50 but the status shows pending. Please confirm asap, as my bank account has been debited already for rs. Rs.62915.31/-

                        I have contacted my bank icici in this case and they say the payment was scuucesfully made to bill desk where as billdesk is denying it and showing as payment pending.

                        Kindly help to resolve asap.

                        Thanks
                        Saurabh arora
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          navin.choudhary
                          from Delhi, Delhi
                          Jul 24, 2019
                          Report
                          Copy

                          I had done my payment for mobile recharge through paytm upi from 'my jio' app and through website also and i had paid the money to [protected]@icici upi 2 time on 20th and 21 july 2019. The payment was successful and i got message that money was deducted from my account, but i haven't got my recharge. I had called the jio customer care but they said that they haven't received request for recharge. If the money was deducted then it will get refunded in 4 hours but i haven't got. Please refund my money.
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shibaji Debnath
                            from Kolkata, West Bengal
                            Jul 24, 2019
                            Report
                            Copy

                            Address: Kolkata, West Bengal, 700158

                            I recharge my jio phone number by myjio app. I recharged it at 9.00am but no recharge successful or not refunded my amount. Please check my issue.
                            I getting this message from paytm "paid rs.49 to billdeskutil at jul 24, 2019 09:00:54. Order id: qpt[protected]. Updated balance: paytm wallet - rs 0". But i not getting any response from billdeskutill. My mobile not recharge.
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Maheshkumar009
                              from Mumbai, Maharashtra
                              Jul 23, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Guntur, Andhra Pradesh, 522503

                              I had done my payment for mobile recharge through google pay upi from 'my jio' app and i had paid the money to [protected]@icici upi. The payment was successful and i got message that money was deducted from my account, but i haven't got my recharge. I had called the jio customer care but they said that they haven't received request for recharge. If the money was deducted then it will get refunded in 4 hours but i haven't got.
                              Jul 26, 2019
                              Complaint marked as Resolved 
                              I got refunded and confirmed my the mail thanks
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              My application fee not done but transaction complete and my money also debited in my account please solve my problem
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vaid Dinesh
                                from Coimbatore, Tamil Nadu
                                Jul 23, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Payment id[protected]
                                Bill reference no - qtmb[protected]
                                Tran amount - 32817.700
                                Transaction time[protected]:05:20
                                Payee name - billdesk - single me code

                                I made semester fees payment online on 19 july 2019 with tmb online banking. The transaction was successful but the web page was not redirected to the payment portal. The page was timed out. However, the amount has been deducted from my account. I check with tmb, they said that they cleared the payment and it could be pending for clearance from the bill desk. My due date for fees payment is 24/07.2019. Request you to do the needful
                                Jul 23, 2019
                                Complaint marked as Resolved 
                                has initiated refund
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vignesh Dhs
                                  from Nagercoil, Tamil Nadu
                                  Jul 22, 2019
                                  Report
                                  Copy

                                  I was making kreditbee loan repayment online payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. When i logged into upi app i found one notification requesting 4129.80rs which was my kreditbee repayment amount. It was indiaideas @icici, ac no [protected]. When i transferred 4129.80 rs, amount was deducted from my account, but i didn't get any messages from kreditbee and my payment is not done. So please sir please refund my money...
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  I was making payment of my loan repayment of Rs. 1832 and it was deducted from my Paytm wallet but not updated on kreditbee...
                                  Plz resend my money
                                  Reply
                                  Helpful
                                  4 other people found this review helpful
                                  4 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Arshia Trivedi
                                    from Konnur, Karnataka
                                    Jul 22, 2019
                                    Report
                                    Copy

                                    There has been a deduction in my bank's account of INR 226 with respect to the order I placed through Dominos pizza website but have not received any confirmation and acceptance for the same. Please look into it by refunding the amount, urgently. Attaching the screenshot of the payment receipt. The customer care number of both jubilant foodworks and Dominos never gets connected. It has been more than a day while anticipating a reply for the same
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      BharatPe
                                      1
                                      (1330)
                                      IDBI Bank
                                      1.2
                                      (1810)
                                      Dena Bank
                                      1
                                      (346)