Submit a Complaint
Banks
BillDesk

Billdesk — unexpected error message popped up for the transaction made!!!

Address:Block B-7,Flat-1,IOC Quarters,S.A.F.Games Village,Koyambedu,Chennai,Tamilnadu., 600107

I have made a transaction of Rs.48, 057.35 through Internet banking From HDFC Bank through Bill desk Gateway to NPSTRUST on 31.03.2020 at 13.10Hrs, But once after putting the OTP for the transaction, An Unexpected Error Message came at the NPS Portal website, But the Amount was debited from Bank and while tracked with the NPS-Customer care, They were informed that you have to check with Bill desk Gateway.Kindly guide me to sort out this issue.

The refernce number from Bank is[protected]

The Narration Number from Bank Statement is SHDF[protected]-BILLDKNPSTRUST

Note:The screenshot of the popped up web attached as Photo.

Regards,
NAGULAN.K.M
Mob:[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
BillDesk customer support has been notified about the posted complaint.
Complaint comments 
5 Comments

Related BillDesk reviews

[Resolved]Billdesk - LIC Premium payment failed in gateway but amount debited[Resolved]Billdesk - Payment made for LIC policy is successful in UPI but not received by the merchant (LIC)[Resolved]Billdesk - Amount deducted with error "Sorry we are unable to process your request."[Resolved]Billdesk - Refund not provide[Resolved]Billdesk - Kendriya vidyalaya fee issues
View all 5391 BillDesk Reviews

Comments

Dear sir .our credit card payment will pay in UPI Id of [protected]@hdfcbank...but the merchant will receive our amount of 25000..please refund me amount immediately

Reply
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Reply
I payed HDB Financial services emi of amount Rs.1508/-on 3rd April 2020, the transaction failed but the amount is deducted from my account. I haven't received any transaction ID for the payment. It states to retry the payment .Please give me the refund.

Reply
Ref no.[protected]/upi
amount has be debited what is the reason?
Reply
I paid contribution of 5011 rs to nps trust through billdesk through gateway by internet banking on 9 th April 2021, I have not received money in nps account, but it is deducted my from hdfc bank account, kindly help

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BillDesk
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    5391
    Pending
    0
    Resolved
    654
    View all 5391 BillDesk reviews & complaints
    BillDesk Address
    515, Atma House, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all BillDesk contact information