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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 134

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R
ritvik tyagi
May 20, 2020
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Hey i was trying to pay premium of an insurance today on max life insurance's site using billdesk but the amount was deducted from my bank account but not received by max life. I was redirected to bill desk site but after deduction from my bank account and then nothing happened. I just recieved message for my amount being deducted. I tried for 4 times but each time same thing happened (2 time by upi and 2 time by net banking). Please help me i am very worried about it. Please provide me with the sufficient refund
Aug 6, 2021
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
Dear Ritvik,

We regret the inconvenience caused to you. Please share your policy number and contact details so that our representative can get in touch with you to address your concern.
Stay Home, Stay Safe!

Regards,
Team Max Life Insurance.
ritvik tyagi's [Complaint's author] reply, May 21, 2020
The policy number is :800571093
Email Address: [email protected]
Max Life Insurance Customer Care's response, May 21, 2020
Dear Ritvik,

Thank you for sharing the required details with us. Our representative will connect with you to address your concern.
Stay Home Stay Safe!

Regards,
Team Max Life Insurance.
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    M
    Mohammad Ghouse Mohiddin Khan
    from Bengaluru, Karnataka
    May 20, 2020
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    Address: Bengaluru

    I used bescom app to pay power bill of 3351/- on 20 may 2020.
    The app used billdesk ([protected]@hdfcbank) for sending request to google pay.
    I paid 3351/- on google pay, money got deducted from my sbi account. But, billdesk said "payment could not be processed".
    Bescom did not get the amount from billdesk.

    Upi transaction id:[protected]
    May 21, 2020
    Complaint marked as Resolved 
    I did not get any call or email from BillDesk, but Bescom received the payment from them. From here, BillDesk Support got notified and that was enough.
    BillDesk customer support has been notified about the posted complaint.
    May 21, 2020
    Updated by Mohammad Ghouse Mohiddin Khan
    Bescom received the amount today. The issue is resolved.
    Thanks BillDesk!!
    Paid E-Bill in BESCOM website through Google API
    Customer ID: [protected]
    Amount Deducted for Bank Account But Bill is shown as not paid.
    Please do the needful
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      P
      Pintu181185
      May 19, 2020
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      Address: Katihar bihar
      Website: Amazon pay upi

      Transaction I'd S92107335
      Upi refrence no[protected]
      Maine 5may 2020 ko amazon se 555ka jio mobile me recharge kiya tha mujhe us recharge ka number jaankari lena hai
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        T
        Tarun Joseph George
        May 18, 2020
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        Address: 628,17A Main Road ,6th Block , Koramangala ,Bangalore

        Transaction for bill payment failed but amount was deducted from account.

        Bill amount deducted twice, please assist with refunding excess amount

        Bescom customer acc id : [protected]

        Amount deducted : 7149 inr

        Transaction error :

        Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
        BillDesk customer support has been notified about the posted complaint.
        May 22, 2020
        Updated by Tarun Joseph George
        Adding Payment receipts received for Double payment for BESSCOM account - [protected]

        1st Payment --> Transaction ID SICI[protected] ( Paid via ICICI bank ) - Amount 7149 INR
        2nd Payment --> Transaction ID SSM[protected] (Paid via SBI Bank) - Amount 7149 INR

        bescom bill payment transaction failed, double deduction

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          T
          Taltson
          May 18, 2020
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          I had done a transaction of rs 150200 via bill desk to make payment for citi personal loan but the transaction was failed and amount was also deducted from my account.

          Could you please reconfirm the status of my transaction?

          Transaction id: sici[protected]

          Attached screenshot for your reference.

          Thanks,
          Taltson theethayil.
          [protected]
          May 19, 2020
          Complaint marked as Resolved 
          Jdjcjcn xjxkdn djdkj
          BillDesk customer support has been notified about the posted complaint.
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            M
            mayankshah67
            May 16, 2020
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            Date : 16.05.2020

            Need refund of 2 times deducted rupees 5724 from my paytm wallet.

            (1) paytm transaction id : [protected] | billdeskutil order id spt[protected]

            (2) paytm transaction id : [protected] | billdeskutil order id spt[protected]

            Need refund back to my paytm wallet

            I have given all the details as above and if you need any other information please let me know.

            Regards,

            Mayank shah
            BillDesk customer support has been notified about the posted complaint.
            May 18, 2020
            Updated by mayankshah67
            Dear sir,

            Please respond on this complaint.

            Regards,

            Mayank Shah
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              V
              Venugopal Bakthavatchalam
              May 14, 2020
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              Address: 9/17a,, Srinagar colony, b.k pudur , kuniyamuthur p.o

              Dear sir / madam
              9th may 2020 i pay my sbi card bill payment due on your billdesk via at the amount of6749/- payment is debited in my bank account but finally transaction is declined, that process also stopped, highly i inconvenienced.
              So kindly i request please reverse my amount in my account.
              Thank you,
              Ref: transaction i'd:sur[protected]
              Regards
              Venugopal.
              BillDesk customer support has been notified about the posted complaint.
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                A
                Abhijeet Dey21
                May 13, 2020
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                Transaction ID : SUR[protected]

                Date :[protected]:29:09

                Payment Gateway: BILLDESK

                Consumer Id :[protected]

                Name :[protected]

                Invoice Number :[protected]

                Payment Mode : e-Payment

                Recieved : 746.00
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                  M
                  Mohan2376
                  May 9, 2020
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                  Billdesk — ajmer vidyut vitran nigam limited electricity bill payment issue

                  Submit a complaint
                  I have made the transaction using google pay app to pay the bill with following details
                  Details
                  Ajmer vidhyut vitran nigam limited
                  Bill number: [protected]
                  K number:[protected]
                  Transaction made on 03 may 20
                  Google pay transaction id:[protected]
                  Billdeskid: bdgo[protected]okhdfcbank
                  Upi id:[protected]

                  I have also attached the screenshot of the receipt

                  I have even raised the dispute and google pay app says it is settled and there is no issue from their side and the money is also transferred to you guys but i am still able to see my bill amount on this following website.

                  You can check on this website
                  https://pgi.billdesk.com/pgidsk/pgmerc/rvvnlaj/RVVNLAJDetails.jsp

                  Write the bill number attached and my email id you will get an amount greater than i have paid which is because it pass the last submission date.

                  Mohan
                  BillDesk customer support has been notified about the posted complaint.
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                    R
                    Rahulbattala
                    from Hyderabad, Telangana
                    May 9, 2020
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                    Hi,
                    I am rahul battala, i made a payment on 04 may 2020. Of rs.3814/- (Upi id[protected] through g-pay (Google pay) upi, the amount was deducted from my account but didn't receive to sbi card nor refunded to my account. I have already spoken to g-pay and indusind bank customer survives they clearly showed me that payment was held for your side.
                    *the complete transaction showing in my bank account is (Upi/[protected]/dr/bill/hdfc/[protected]@hdfcbank/sbic).
                    I have even maild to [protected]@billdesk.com but didn't get any response.
                    So kindly look into this matter and refund my money as soon as possible.

                    Thanks®ards,
                    Rahul
                    BillDesk customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Team MobileBanking
                    HDFC Bank Customer Assistance
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                      R
                      Rachel Monisha
                      May 8, 2020
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                      I have paid my RBL credit card bill 49000 yesterday 1.30 pm through Bill desk. Amount was debited from my axis account.but not credited to the RBL bank.
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                        P
                        praveen kumar tg
                        from Chennai, Tamil Nadu
                        May 6, 2020
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                        Hi,
                        I pay my RBL loan EMI amount 3141 rs from online (05/05/2020). but transaction is pending its shoe display and one reference number generate and but my money debited from my hdfcbank. please kindly solve this problem. transfer Number SHDF[protected]
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                          K
                          karthik_1212
                          May 4, 2020
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                          Address: Chennai

                          My name is karthik s, i have paid rs.29, 232.10/- towards my rbl credit card using bill desk on 02 may 2020 transaction details — (02 may 2020, billdkratnakarbankli, ref. No. [[protected]] of rs. 29, 232.10), the transaction processed and the amount deducted from my hdfc account but the credit card bill was not paid. Plz, look into the issue resolve it as soon as possible bcoz the due date is 7th may 2020 to pay my bill. (I have given above transaction details and reference no. From my hdfc bank account, also find attached acknowledgment by hdfc by mail and sms for your reference and record)
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            Sandy.007
                            May 4, 2020
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                            I have done the payment of a recharge of a Jio number through Google Pay UPI. Rs 199 deducted but the recharge is not done.
                            Could you look into the issue and refund my money.

                            Details below:

                            Payment done : 4 May 2020
                            06:21 pm

                            From: SANDEEP ANTHAL
                            ([protected]@oksbi)

                            To: Reliance Jio

                            Below are the transaction details:
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              Srinet Himanshu
                              May 4, 2020
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                              Hi team,

                              Want to highlight an issue regarding an unsuccessful transaction, reference number:[protected]. I tried making payment of my rbl credit card through hdfc net banking, amount was deducted from my hdfc saving account, however payment to rbl bank was unsuccessful. I didn't receive my refund till date. I tried connecting with customer support but of no help.

                              Can you pls look into this and help me out with the issue.

                              Regards,
                              Himanshu
                              BillDesk customer support has been notified about the posted complaint.
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                                V
                                vipin2923
                                May 1, 2020
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                                I made a payment of my rbl credit card on 1st may by rbl app via billdesk money is deducted from bank account of bank of baroda but i will not get any success /failure acknowledgement i will not receive any transection no or any sms mail for my payment but money is deducted from bank

                                Regards

                                Vipin kalia
                                [protected]

                                I made my rbl card payment through rbl app via billdesk payment is debited from bank of baroda debit card of rs. 22859.29 i will not get any conformation of payment success/failure

                                Regards
                                Vipin kalia
                                [protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  M
                                  Mukesh Singh Saini
                                  May 1, 2020
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                                  Address: NSDLPAN

                                  On April 11, 2020 i make payment through Google pay account against mobile number [protected] through upi/Google pay for nsdlpan card. But the same failed but the same amount Rs. 106.90 deducted from my account. The transaction I'd is[protected]. Please refund the money.
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                                    R
                                    Ramesh Reddy Ramesh
                                    Apr 30, 2020
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                                    Dear sir, in my account is debited amount but it is not credited to newindia assurance co ltd i have received the messages like.
                                    Adindbank
                                    You’re a/c xxx19969 is debited by rs.50000/- for billdesk-sinb[protected]/newindinsp/thru net banking ref: [protected]- 29/04/2020 21:13 indian bank.
                                    Jdnialtd
                                    Payment of rs 50000 for quote no [protected] txnid prtl5752775 was failed due to invalid bank response pls try after some time
                                    New india assurance.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      D
                                      Dōlphîñraj Mâddålā
                                      Apr 30, 2020
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                                      Address: Tippanagunta, 2-69

                                      Money debited but tata sky not recharged
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                                        Ganapthi Deepak
                                        Apr 28, 2020
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                                        Address: Aprjc

                                        Today I have done a payment of 250 R.S for APRJC application
                                        Payment failed but the amount is deducted from my debit card
                                        What I have do sir..
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