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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 134

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T
Tanya Fc
Apr 9, 2020
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Website: Spotify

On 09/04/20 at 12:08Am via Google Pay, requested by BILLDESK - a Payment of Rs.129 was made for Spotify Premium.

This amount has been deducted from my bank account but hasn't been forwarded to Spotify.

I have the required export receipt to prove the transaction, if required I shall mail it.

Kindly forward the payment or make an immediate fund.
BillDesk customer support has been notified about the posted complaint.
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    D
    Divyansh@
    Apr 8, 2020
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    Hi my name is suraj. I got sms in regards for emi moratorium n i called on the number and got register for moratorium but still my emi got debited from my account. I want my money return for the month of march n april else i will raise this to rbi suraj soni.[protected]. I march and april emi got debited from my account. I called on [protected] n register my loan account no but still emi got debited
    BillDesk customer support has been notified about the posted complaint.
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      K
      Keerthan achar
      Apr 8, 2020
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      Dear sir

      Today i recharged my tatasky account but the problem i'm facing is i recharged amount of ₹208 to tatasky through billdesk but i paid through bhim ([protected]@upi) but amount of 208 deducted from my account but the payment gateway didn't respond and give confirmation, i contacted tatasky support but they told they have not received the amount.

      Please refund my money back as it's not paid to merchant it's in error please refund
      Apr 24, 2020
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
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        I
        Ishaan Jain 1997
        Apr 7, 2020
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        I made a payment to insurance agent via paytm.
        The amount has been debited at the paytm however, such amount did not reach the vendor.

        Problem has been at the billdesk end.

        Here is the order id:
        Spt[protected]

        Please help to solve this issue
        Here are my details
        Eshan jain
        [protected]
        BillDesk customer support has been notified about the posted complaint.
        View replies
        Dear bill desk,
        I made my tata sky recharge of amount Rs. 315 on 1/04/2020 at 7:37 but it hasn't credited to tata sky and our account got deactivated but the amount has been deduced from my bank account. Kindly fix the error.
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          S
          Sudipto Chatterjee
          Apr 6, 2020
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          Dear team,

          I have made a bill payment if rs 2746.36 for my electricity bill to wbsedcl on 04th april 2020 via billdesk.

          The amount got debited from my account but the transaction was rejected at payee end. I have not received the refund yet.

          I have logged into wbsedcl portal and found that my transaction is rejected

          My transaction invoice number in wbsedcl is[protected].

          Kindly look into it so that i can get my refund.

          Thanks and regards
          Sudipto chatterjee
          BillDesk customer support has been notified about the posted complaint.
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            K
            Kishorekumar03032000
            Apr 6, 2020
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            This is natarajan r, one of the existing credit card holder of rbl bank. I tried to pay my credit card due of rs.2254.91/- through rbl my card app by bill desk dated 05/04/2020.
            But during transaction due to some technical error the transaction got failed. But the amount got debited from my account but the due amount still not got paid. It remains as a pending due. So, i request to refund the amount to my account as soon as possible.
            My reference no:ssbi[protected]igaikwzgd6
            I had enclosed the debited statement of my account and screenshot of pending due statement.
            BillDesk customer support has been notified about the posted complaint.
            Apr 09, 2020
            Updated by Kishorekumar03032000             I had complaint on 06/04/2020. But still no action had been taken. Kindly consider my complaint and the necessary action.
            View replies
            Cheq no.[protected]
            Reply
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              T
              T. U. Ansari
              Apr 6, 2020
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              Address: At post Jainagar Distt. Surajpur, Chhattisgarh 497226

              I recharged Rs. 350 on the wrong UPI account (billdeskbqr.[protected]@hdfcbank) of Tata Sky on 02.04.2020 with transaction number[protected], which is not credited to my Tata Sky Subscriber ID. Therefore, you are requested to please deposit the amount of Rs. 350 again in my account.

              Tauhid Uddin Ansari
              Mob- [protected]
              E-mail- [protected]@gmail.com
              BillDesk customer support has been notified about the posted complaint.
              View replies
              I have done payment from self sbi upi to tata sky hdfc upi account.
              Tata sky said they haven't received the payment where my bank confirms payment is given to them.
              Looking at the upi transaction it says clearly paid to
              "billdeskbqr. [protected]@hdfcbank".
              And the payment has been received by tata sky com.
              Reply
              l Recharged rs 187.62 on the wrong UPI
              Amount (billdeskbqr.[protected]@hdfcbank) of Tata sky on 11/10/2020 with transactions number[ [protected]] which is not credited to my Tatasky subscribe ID . therefore you are requested to please deposit tha amount of rs 187.62 again in my account .

              Omkar annaso chambhar
              Mob-[protected]
              Email-([protected]@gmail.com)
              Reply
              tsiddiqui's reply, Aug 26, 2021
              Have you received your money back
              I have also recharged Rs.250 today
              26.08.2021 and also on 26.10.2020
              Reply
              I have recharged Rs.177.45 by Paytm UPI through barcode which was shown on TV on 9 September 2021 at 10:17 AM. My money is deducted from my account and it has been received on
              ( billdeskbqr.[protected]@hdfcbank ) but amount is not reflected on my Tata sky account.
              Either recharge my Tata sky account or give back my money.
              Reply
              I have recharged of Rs 551 on billdeskbqr.[protected]@hdfcbank and amount was not credited to my Tata Sky Subscriber ID. Therefore, you are requested to please deposit the amount of Rs. 551 again in my account.
              Reply
              Vaishnavi Deo's reply, Oct 19, 2021
              Did you receive the refund? I haven't yet received
              Hi, I made Rs.250/- to Tata Sky.com on 09.10.2021 at billdeskbqr.[protected]@hdfcbank thru Amazon pay, but the amount could not reached to tata sky. The transaction /bank ref. no. Is[protected]. Request to check and if the amount is there in your a/c, pls refund me back. Thanks.
              GS Rawat
              Reply
              I have also recharged 371 on billdeskbqr.[protected]@hdfcbank through Amazon pay, please kindly refund it as soon as possible
              Reply
              Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
              Reply
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              13 found this helpful
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                S
                sainakshatra vundamatla
                Apr 6, 2020
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                I have done 149 rupees recharge for jio number using google pay. The money is debited from my account but the recharge was not done. I raised dispute on google pay. It is showing the status as "waiting for confirmation" from last 3 days. When will my money credit back to my account?
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                  J
                  Jaganm85
                  Apr 6, 2020
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                  I have paid my credit card payment through billdesk and the amount has been deducted. But that is not reflecting in my account.
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                    V
                    vijay singh rana
                    from Jind, Haryana
                    Apr 3, 2020
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                    I have transfer Rs 50000/- thru bank HDFC on 2.4.2020 vide ack no 112003 but till date not tansfered to my account. NPS[protected]
                    Pl check it.
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                      K
                      kislaydesai
                      from Powai, Maharashtra
                      Mar 31, 2020
                      Resolved
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                      Resolved

                      Sir, i have made a sbi credit card payment for rs 8299/- on 25 mar 20 via paytm upi with ref id[protected]. The amount got debited from my account but was not credited to the credit card account. The transaction status is showing that the transaction got failed. Transaction id of failed trans is shd[protected]. Request you to resolve the issue at the earliest for speedy refund.
                      Apr 5, 2020
                      Complaint marked as Resolved 
                      I got call from company representative, but unable to resolve as the call got disconnected. I then visited the bank branch and after one mail from the bank manager I received the reversal of amount.
                      BillDesk customer support has been notified about the posted complaint.
                      View replies
                      Sir,
                      i have paid axis bank master card credit card bil rs 7975 on march 30, but till now not received by axis card or no update on the status of payment.
                      Reply
                      Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit...⇄ Regards, Team Axis Bank.
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                        S
                        Satish Ghortale
                        from Powai, Maharashtra
                        Mar 31, 2020
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                        Address: AP ladjalgaon talk shevgaon dist ahmadnager, 414502

                        Dear sir i had did one transaction through phone pay to ibps bill desk on 11feb amount is rs 1000. But money has been deducted from my account but still i am not getting any payment confirmation from your side. Thats why i would like to inform you please refund my thousand rupees. For that incident 45 days has been completed. I have attached one transaction screenshot please find the attachment.
                        My transaction i'd p2002111555215413855613
                        My name satish rajendra ghortale
                        My contact [protected]
                        BillDesk customer support has been notified about the posted complaint.
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                        Sir,
                        maine date[protected] time 11:13 AM ko phone k dwara apne punjab national bank k credit card ka bill ₹614 ka payment kiya tha but abhi tak mere credit card k bill ka payment nhi huaa hai...
                        Please solve my problem
                        Reply
                        RJ Comedy's reply, Apr 3, 2020
                        Pnb genie app se phone pe k dwara payment kiya tha
                        I have filled the form of jharkhand combined for b.ed examination 2020, but even after paying Rs.505.9 on 25th March 2020 at 03:23 PM, the procedure of filling up the form has not been completed. My balance has been deducted from the account, but my form is not submitted. Plz kindly check this issue.
                        Thanks!
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                          N
                          nagulan kendey
                          Mar 31, 2020
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                          unexpected error message popped up for the transaction made!!!

                          Address: Block B-7,Flat-1,IOC Quarters,S.A.F.Games Village,Koyambedu,Chennai,Tamilnadu., 600107

                          I have made a transaction of Rs.48, 057.35 through Internet banking From HDFC Bank through Bill desk Gateway to NPSTRUST on 31.03.2020 at 13.10Hrs, But once after putting the OTP for the transaction, An Unexpected Error Message came at the NPS Portal website, But the Amount was debited from Bank and while tracked with the NPS-Customer care, They were informed that you have to check with Bill desk Gateway.Kindly guide me to sort out this issue.br...
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                          Anusree Dinesh
                          Mar 28, 2020
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                          payment made but not received by sbi cards

                          Done a payment of rs 1000 to sbi credit card using the upi option with upi ref no[protected]. The amount was debited from my account but did not receive any communication from sbi regarding the amount paid. The transaction was done on 27th march 2020. Please help mw solve this either by refunding or by redirecting the amount to the correct place. Please reolve this as soon as possible....
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                          Titaschowdhury
                          from Hāora, West Bengal
                          Mar 28, 2020
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                          Address: Howrah, West Bengal

                          I had made payment for citi bank credit through bill desk but the amount is debited from my account and status showing as pending. Can you please check and suggest me.

                          Icici bank account from which amount paid:[protected]
                          Citi bank credit card: [protected]
                          Amount: 10489.52
                          Paid on mar 28th 2020 12:44 pm
                          Contct; [protected]
                          Date: 28/03/2020.
                          Please do the needful and let me inform asap.
                          Thanks in advance.
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          As my account was debited but amount is not credited to angel broking transaction id is 21208943
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                            C
                            Chethan R Anchab
                            Mar 27, 2020
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                            Address: Gollachill derebail Ashoknagar post mangalore -06 Landmark- Near advaith hyundai showroom, kuntikan, Dakshina Kannada, Karnataka, 575006

                            Payment of my airtel monthly postpaid bill through vijaya bank (Now bank of baroda) rupay card. Money was deducted from my savings account but not airtel authority hasn't received the amount yet as the transaction history or any confirmation regarding the payment in my airtel app or email for this month is nil. Prcr/[protected]/[protected] is the details of my transaction of rs 716
                            BillDesk customer support has been notified about the posted complaint.
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                            Yesterday i book bharat gas via online via bill desk, but payment is detached from my wallet, and order is not conformed till now, showing pending

                            lpg id: [protected]
                            consumer no: 42580
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                              N
                              navya vaddiparthi
                              Mar 27, 2020
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                              I have paid rs. 1500 for aiims pg july2020 session through upi on 27 march 2020 at 7:18 am. The payment was processed by billdesk. I received a message that my account has been debited. But my payment status is incomplete. I can't pay once more as i'm not sure if that will be successful either. Only if the payment is successful i can opt a city for exam centre. My choice city is filling fast. Please fix this as soon as possible.
                              Upi transaction id :[protected]
                              Mar 29, 2020
                              Complaint marked as Resolved 
                              I’ve emailed the same complaint along with the payment receipt to [email protected] on 27th March 2020. I received a reply from the same mail address on 28th March that the payment will be processed in 2 days. The following day my AIIMS login page showed that the payment is complete.
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              I have made a payment of 1178.82 Rupees towards my rbl credit card as the amount was debited but not credited to my rbl account or card .Pls return my amount to my bank account.This made me in trouble.Pls provide me the solution to this problem immediatly .
                              Or give on email provided
                              vijay.gupta.[protected]@gmail.com
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                                ashishsinha24
                                Mar 26, 2020
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                                Resolved

                                Address: Patna, Bihar, 800001

                                I paid my electricity bill to south bihar power distribution company ltd on 24 mar 2020 through google pay upi. Although, an amount of rs 2, 907 was deducted from my account, but it did not reflect on the recipient's database and the same was not received by the electric company.
                                I am attaching my google pay receipt for your reference.

                                Kindly refund the same

                                Thanks and regards
                                Ashish sinha
                                Mar 27, 2020
                                Complaint marked as Resolved 
                                I got an email from [email protected] within 2 days, stating that the payment in question had been forwarded to the electric company. and the same was reflected shortly on South Bihar Electric Company's website
                                BillDesk customer support has been notified about the posted complaint.
                                Mar 27, 2020
                                Updated by ashishsinha24                                 I have checked the website of the electric company and it reflects that they have received the payment.
                                Thanks for all your support
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                                  Anushmita Maitra
                                  Mar 26, 2020
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                                  Using net banking i paid the required amount for my postpaid bill of idea and the amount was deducted from my bank account. The process was completed and it also showed payment successful but i did not get any confirmation from idea of my payment and the bill status shows still payment is to be made. I have been paying my bill online from 1 year and this has never happened before, immediately after payment is made i get a message from idea showing that your bill has been paid but this time it did not come. So i got a little scared and checked my bill status which showed still the same amount is pending and i have to pay it otherwise my services will stop. This is really frustrating as i already made the payment and i'm not going to pay twice. The country is on lockdown due to corona virus so i cannot even go to their office to show that payment has been made.
                                  BillDesk customer support has been notified about the posted complaint.
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                                  I have made a sbi cerdit card payment of 8624/- through upi and the transaction failed but the amount was deducted from my account. The transaction was made on 14/03/2020 so kindly refund the amount as soon as possible.
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                                    R
                                    Raj Kapkoti
                                    Mar 21, 2020
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                                    Address: Sector 47c, Chandigarh, Punjab, 160047

                                    Hey,
                                    I have attached a snapshop of transactions made for connect broadband through google pay upi on [protected]@icici. Amout of rs. 577 was debited from my bank account but it did not reflect on the recipient's database and bill was not paid.
                                    Kindly initiate a refund as i have made a 2nd payment with for the bill.
                                    Please give a solution as soon as possible.
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    This is to inform you that my account[protected] in Tanishq which was in Sultanpur.I made a online payment from my phone pe account but it did not reached.My transaction detail is
                                    Upi ref no[protected]
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