BillDesk Complaints & Reviews

Address: At post Jainagar Distt. Surajpur, Chhattisgarh 497226

I recharged Rs. 350 on the wrong UPI account (billdeskbqr.[protected]@hdfcbank) of Tata Sky on 02.04.2020 with transaction number[protected], which is not credited to my Tata Sky Subscriber ID. Therefore, you are requested to please deposit the amount of Rs. 350 again in my account.

Tauhid Uddin Ansari
Mob- [protected]
E-mail- [protected]@gmail.com

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R

Ram Pavan Kumar

Aug 15, 2020

I have done payment from self sbi upi to tata sky hdfc upi account.
Tata sky said they haven't received the payment where my bank confirms payment is given to them.
Looking at the upi transaction it says clearly paid to
"billdeskbqr. [protected]@hdfcbank".
And the payment has been received by tata sky com.

regarding tata sky recharge. - Comment #3719557 - Image #0

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O

Omkarchambar

Oct 11, 2020

l Recharged rs 187.62 on the wrong UPI
Amount (billdeskbqr.[protected]@hdfcbank) of Tata sky on 11/10/2020 with transactions number[ [protected]] which is not credited to my Tatasky subscribe ID . therefore you are requested to please deposit tha amount of rs 187.62 again in my account .

Omkar annaso chambhar
Mob-[protected]
Email-([protected]@gmail.com)

regarding tata sky recharge. - Comment #3746607 - Image #0

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tsiddiqui's reply, Aug 26, 2021

Have you received your money back

T

tsiddiqui

Aug 26, 2021

I have also recharged Rs.250 today
26.08.2021 and also on 26.10.2020

regarding tata sky recharge. - Comment #3884563 - Image #0

regarding tata sky recharge. - Comment #3884563 - Image #1

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S

SHAHI SOHI

Sep 9, 2021

I have recharged Rs.177.45 by Paytm UPI through barcode which was shown on TV on 9 September 2021 at 10:17 AM. My money is deducted from my account and it has been received on
( billdeskbqr.[protected]@hdfcbank ) but amount is not reflected on my Tata sky account.
Either recharge my Tata sky account or give back my money.

regarding tata sky recharge. - Comment #3891531 - Image #0

regarding tata sky recharge. - Comment #3891531 - Image #1

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Beena Nawghare

Sep 10, 2021

I have recharged of Rs 551 on billdeskbqr.[protected]@hdfcbank and amount was not credited to my Tata Sky Subscriber ID. Therefore, you are requested to please deposit the amount of Rs. 551 again in my account.

regarding tata sky recharge. - Comment #3892055 - Image #0

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Vaishnavi Deo's reply, Oct 19, 2021

Did you receive the refund? I haven't yet received

G

gsrawat73

from Delhi, Delhi

Oct 26, 2021

Hi, I made Rs.250/- to Tata Sky.com on 09.10.2021 at billdeskbqr.[protected]@hdfcbank thru Amazon pay, but the amount could not reached to tata sky. The transaction /bank ref. no. Is[protected]. Request to check and if the amount is there in your a/c, pls refund me back. Thanks.
GS Rawat

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V

Vivaarti

May 28, 2022

I have also recharged 371 on billdeskbqr.[protected]@hdfcbank through Amazon pay, please kindly refund it as soon as possible

regarding tata sky recharge. - Comment #4000320 - Image #0

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Tata Sky Customer Care

from Hyderabad, Telangana

May 30, 2022

Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.

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I have done 149 rupees recharge for jio number using google pay. The money is debited from my account but the recharge was not done. I raised dispute on google pay. It is showing the status as "waiting for confirmation" from last 3 days. When will my money credit back to my account?

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I have paid my credit card payment through billdesk and the amount has been deducted. But that is not reflecting in my account.

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I have transfer Rs 50000/- thru bank HDFC on 2.4.2020 vide ack no 112003 but till date not tansfered to my account. NPS[protected]
Pl check it.

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Sir, i have made a sbi credit card payment for rs 8299/- on 25 mar 20 via paytm upi with ref id[protected]. The amount got debited from my account but was not credited to the credit card account. The transaction status is showing that the transaction got failed. Transaction id of failed trans is shd[protected]. Request you to resolve the issue at the earliest for speedy refund.

+2 photos

Apr 5, 2020

Complaint marked as Resolved

I got call from company representative, but unable to resolve as the call got disconnected. I then visited the bank branch and after one mail from the bank manager I received the reversal of amount.

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Karthi Kutty

Apr 2, 2020

Sir,
i have paid axis bank master card credit card bil rs 7975 on march 30, but till now not received by axis card or no update on the status of payment.

credit card payment failed - Comment #3670385 - Image #0

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 3, 2020

Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit...⇄ Regards, Team Axis Bank.

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Address: AP ladjalgaon talk shevgaon dist ahmadnager, 414502

Dear sir i had did one transaction through phone pay to ibps bill desk on 11feb amount is rs 1000. But money has been deducted from my account but still i am not getting any payment confirmation from your side. Thats why i would like to inform you please refund my thousand rupees. For that incident 45 days has been completed. I have attached one transaction screenshot please find the attachment.
My transaction i'd p2002111555215413855613
My name satish rajendra ghortale
My contact [protected]

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RJ Comedy

Apr 6, 2020

Sir,
maine date[protected] time 11:13 AM ko phone k dwara apne punjab national bank k credit card ka bill ₹614 ka payment kiya tha but abhi tak mere credit card k bill ka payment nhi huaa hai...
Please solve my problem

my 1000 rs deducted from my account. but still am not getting any payment confirmation from your side please refund me - Comment #3671694 - Image #0

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RJ Comedy's reply, Apr 3, 2020

Pnb genie app se phone pe k dwara payment kiya tha

S

saista tabssum

Apr 6, 2020

I have filled the form of jharkhand combined for b.ed examination 2020, but even after paying Rs.505.9 on 25th March 2020 at 03:23 PM, the procedure of filling up the form has not been completed. My balance has been deducted from the account, but my form is not submitted. Plz kindly check this issue.
Thanks!

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Address: Block B-7,Flat-1,IOC Quarters,S.A.F.Games Village,Koyambedu,Chennai,Tamilnadu., 600107

I have made a transaction of Rs.48, 057.35 through Internet banking From HDFC Bank through Bill desk Gateway to NPSTRUST on 31.03.2020 at 13.10Hrs, But once after putting the OTP for the transaction, An Unexpected Error Message came at the NPS Portal website, But the Amount was debited from Bank and while tracked with the NPS-Customer care, They were informed that you have to check with Bill desk Gateway.Kindly guide me to sort out this issue.br...

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Done a payment of rs 1000 to sbi credit card using the upi option with upi ref no[protected]. The amount was debited from my account but did not receive any communication from sbi regarding the amount paid. The transaction was done on 27th march 2020. Please help mw solve this either by refunding or by redirecting the amount to the correct place. Please reolve this as soon as possible....

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Address: Howrah, West Bengal

I had made payment for citi bank credit through bill desk but the amount is debited from my account and status showing as pending. Can you please check and suggest me.

Icici bank account from which amount paid:[protected]
Citi bank credit card: [protected]
Amount: 10489.52
Paid on mar 28th 2020 12:44 pm
Contct; [protected]
Date: 28/03/2020.
Please do the needful and let me inform asap.
Thanks in advance.

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HARSH8290

Apr 2, 2020

As my account was debited but amount is not credited to angel broking transaction id is 21208943

bill payment status - pending - Comment #3670394 - Image #0

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Address: Gollachill derebail Ashoknagar post mangalore -06 Landmark- Near advaith hyundai showroom, kuntikan, Dakshina Kannada, Karnataka, 575006

Payment of my airtel monthly postpaid bill through vijaya bank (Now bank of baroda) rupay card. Money was deducted from my savings account but not airtel authority hasn't received the amount yet as the transaction history or any confirmation regarding the payment in my airtel app or email for this month is nil. Prcr/[protected]/[protected] is the details of my transaction of rs 716

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amrendra850

Mar 27, 2020

Yesterday i book bharat gas via online via bill desk, but payment is detached from my wallet, and order is not conformed till now, showing pending

lpg id: [protected]
consumer no: 42580

airtel postpaid bill - Comment #3668207 - Image #0

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I have paid rs. 1500 for aiims pg july2020 session through upi on 27 march 2020 at 7:18 am. The payment was processed by billdesk. I received a message that my account has been debited. But my payment status is incomplete. I can't pay once more as i'm not sure if that will be successful either. Only if the payment is successful i can opt a city for exam centre. My choice city is filling fast. Please fix this as soon as possible.
Upi transaction id :[protected]

Mar 29, 2020

Complaint marked as Resolved

I’ve emailed the same complaint along with the payment receipt to [email protected] on 27th March 2020. I received a reply from the same mail address on 28th March that the payment will be processed in 2 days. The following day my AIIMS login page showed that the payment is complete.

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Youth Studio

Mar 27, 2020

I have made a payment of 1178.82 Rupees towards my rbl credit card as the amount was debited but not credited to my rbl account or card .Pls return my amount to my bank account.This made me in trouble.Pls provide me the solution to this problem immediatly .
Or give on email provided
vijay.gupta.[protected]@gmail.com

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Address: Patna, Bihar, 800001

I paid my electricity bill to south bihar power distribution company ltd on 24 mar 2020 through google pay upi. Although, an amount of rs 2, 907 was deducted from my account, but it did not reflect on the recipient's database and the same was not received by the electric company.
I am attaching my google pay receipt for your reference.

Kindly refund the same

Thanks and regards
Ashish sinha

Mar 27, 2020

Complaint marked as Resolved

I got an email from [email protected] within 2 days, stating that the payment in question had been forwarded to the electric company. and the same was reflected shortly on South Bihar Electric Company's website

BillDesk customer support has been notified about the posted complaint.

Mar 27, 2020

Updated by ashishsinha24 I have checked the website of the electric company and it reflects that they have received the payment.
Thanks for all your support

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Using net banking i paid the required amount for my postpaid bill of idea and the amount was deducted from my bank account. The process was completed and it also showed payment successful but i did not get any confirmation from idea of my payment and the bill status shows still payment is to be made. I have been paying my bill online from 1 year and this has never happened before, immediately after payment is made i get a message from idea showing that your bill has been paid but this time it did not come. So i got a little scared and checked my bill status which showed still the same amount is pending and i have to pay it otherwise my services will stop. This is really frustrating as i already made the payment and i'm not going to pay twice. The country is on lockdown due to corona virus so i cannot even go to their office to show that payment has been made.

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Radhamani Radhamani

Mar 27, 2020

I have made a sbi cerdit card payment of 8624/- through upi and the transaction failed but the amount was deducted from my account. The transaction was made on 14/03/2020 so kindly refund the amount as soon as possible.

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Address: Sector 47c, Chandigarh, Punjab, 160047

Hey,
I have attached a snapshop of transactions made for connect broadband through google pay upi on [protected]@icici. Amout of rs. 577 was debited from my bank account but it did not reflect on the recipient's database and bill was not paid.
Kindly initiate a refund as i have made a 2nd payment with for the bill.
Please give a solution as soon as possible.

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Kant Singh

Mar 24, 2020

This is to inform you that my account[protected] in Tanishq which was in Sultanpur.I made a online payment from my phone pe account but it did not reached.My transaction detail is
Upi ref no[protected]

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While paying for nptel exam after entering otp i got a blank page saying there is some error.
I tried again with another debit card again i got the same message. Money got deducted from both the accounts and the payment status is showing payment initiated. Total of 3000 was deducted 1500 from each account. I sincerely request you to refund my money.

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Himadri Mallick

Mar 20, 2020

My account merge with phonepe account [protected] A/C has been debited with INR 379.00 ON 2 MAR 2020 at 17.50 AND account [protected]@ybl has been credited.UPI Ref no:[protected]

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A

amol410

Mar 24, 2020

Billdesk is denying the payment I have made through RBL bank application which is of 8636 rupees Here are Transaction Details
1)VPA:- [protected]@RBL
2)UPI Transaction ID:- UPI/[protected]/PAY/[protected]@HDFCBANK
3)Transaction ID:- M52494/1
4) RRN Number:[protected]

money got deducted twice - Comment #3667165 - Image #0

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While i was registering for nptel course. it showed that an error has been occured. so i tried it again for 3-4 times.at last i got that it is succesful. but when i checked my email the amount was deducted for 6 times but i have registered for only one course. please check this.

The amount deducted was 9000 instead of only 1500.
please check this and refund my amount .
please sir check this out

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Mar 19, 2020

Updated by Indumati23 amount has been deducted for 6 times by mistakely . please check this

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Hi,

I had paid my credit card bill through yesbank netbanking dated 05.03.2020 but till now it was not reflecting in my credit card accounts.

Details:

Company name: hdfc credit card
Card no: xxxx xxxx xxxx 4486
Payment amount (Rs ps): 5500.00
Payment date: 05 march 2020
Payment through: yes bank
Transaction identification number: rybk[protected]

I have made another payment yesterday as well because i am getting collection calls from hdfc and they are charging me on daily basis. But that payment is still in process.

I just need my amount back in account that was deducted on 5th march.

Thanks,
Seema

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SINDHU TB

Mar 19, 2020

I paid the amount for Exam application through online using credit card, amount has been cut down but the bill was not come.I t was showing that unable to proceed your transaction.

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While i was registering for the nptel course, after entering the otp an error message popped but soon it went after that i got a mail from the nptel saying that my transaction was successful. On the course website my payment status is given as ''payment initiated'' and it is also in the unpaid list.The deadline for registering is near.Can you tell me, did my payment was successful or not.
If not i need my money back as soon as possible

The amount that got deducted was 1000rs.
incident happened on[protected] at around 3:15.

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prabakaran`

from Powai, Maharashtra

Mar 19, 2020

We have made the TNCCTNS payment of Rs.505.90 through online bill desk portal on 04.03.2020, The amount has been debited to my bank account and the status shown as success. But the amount not credit to beneficiary website and yet to be return to my account alos. please check and return the same to my account

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Thank you for solving the previous complaint but its partially solved and not completely.
Now it says that the nptel exam payment is done but the amount debited from my account is rs. 1117.70/- which includes the nptel exam fees (Rs. 1000/-) + fdp amount (Rs. 100/-) + bank charge (Rs. 7.70/-). Which means fdp amount is not paid still and it is asking me to pay again.
Also i have performed this transaction twice which means i need to get back the amount of rs 1117.70/- back.
So can you look into it??
I'm also attaching the necessary images of the nptel site and the transaction done for your reference.

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I paid the NPTEL exam fees yesterday, the amount is deducted, got "Transaction Successful" message from SBI and while redirecting the page to NPTEL, error code - 401 occured and I didn't get response from nptel.
Also I have performed the action twice.
Is there any way to get to know whether the transaction at the NPTEl side is successful or if not how will I get my money back???

BillDesk customer support has been notified about the posted complaint.

Mar 18, 2020

Updated by Mamatha Eswaraiah Now it says that the NPTEL exam payment is done but the amount debited from my account is Rs. 1117.70/- which includes the NPTEL exam fees (Rs. 1000/-) + FDP amount(Rs. 100/-) + Bank Charge (Rs. 7.70/-). Which means FDP amount is not paid still and it is asking me to pay again.
Also I have performed this transaction twice which means I need to get back the amount of Rs 1117.70/- back.
So can you look into it??
I'm also attaching the necessary images of the NPTEL site and the transaction done for your reference.

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S

SINDHU TB

Mar 19, 2020

I paid the amount for Exam application through online using credit card, amount has been cut down but the bill was not come.I t was showing that unable to proceed your transaction.

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 134

regarding tata sky recharge.

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money debited from gpay but jio recharge was not done

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I'm complaining about billdesk sbi card payment

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nps deposit through hdfc

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credit card payment failed

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my 1000 rs deducted from my account. but still am not getting any payment confirmation from your side please refund me

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unexpected error message popped up for the transaction made!!!

payment made but not received by sbi cards

bill payment status - pending

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airtel postpaid bill

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account debited but payment status incomplete

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payment deducted but not received

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amount deducted but bill status is still unpaid

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made a google pay transaction successful but bill was not paid.

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money got deducted twice

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more amount has been deducted

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payment deducted from account but not processed to hdfc credit card

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money deducted but that doesn't reflect on my course website

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with respect to the previous complaint i. e., regarding nptel payment transaction

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regarding nptel payment transaction

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