Billdeskutil — Payment not successful

Address:	Rayagada, Odisha, 765001
Website:	Reliance jio

I paid 499 from my paytm cash for reliance Jio recharge 3 days ago . The transaction was successful as a result of which 499 was deducted from my paytm cash but didn't get Jio confirmation message . Asked both paytm says transaction was successful from their side and Jio says didn't receive any payment. Suggest for cash refund of mine or anything else
Transaction id- [protected]
Date -6th April 2017
Time -22:45:09