[Resolved]  Bima Lokpal — Refund of freeze icici prudential policy

Address:New Delhi, Delhi, 110032
Website:lokpal

I have a call from excutive mr. Manish sharma [protected] bhima lokpal that if you are having any dispute or if your unable to pay the policy or your feel that ur not getting any benefit from the present policy. Then you can freeze the same policy and we ensure that you will get the refund with in 90-120 days time of the freeze policy, only i have to buy new policy of less premium, so i new policy was sold to me. Aegon in the end of april 2017.

So as discussed i have stopped old policy icicipru.[protected] and[protected]. Now i am also getting calls for icici for the payment as per them the policy has not blocked. I think i have got cheated.
When i am asking for refund of old policy they not picking up the call.
Kindly suggest me how to proceed. Should lunch fir & put the case in consumer forum.

Awaiting for reply.
Regards
Pankaj sharma
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Pankaj,

We regret the inconvenience caused. We will have our official contact you to assist you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Dear Pankaj,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com

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