Bima Lokpal Complaints & Reviews

Dear sir,

I bought two policy from kotak life "head start" plan in year 2007 for 30 lac and 10 lac for my wife. Policy number: 00628897 in the name of babulal mehta for rs. 30 lac.
And 00620671 in the name of chandrika mehta for rs. 10lac.

As per policy terms and agreement i have to pay premium rs. 1, 50, 000 every year and minimum 3 year i have to pay there after it was on my descretion to pay more premium till fund value available to pay mortality charges.

I paid some 6 lac rupees in first 4 year and there after i stop. My policy is still live and running as per policy terms. With my great surprise when i checked there statement i found they didcutting double amount than what specified in mortality charges chart they given with policy document. I complain many time but not satisfactory answer from kotak, i went their local office in rajkot but they also not able to justify deduction.

Now when i enquiry about this the reply i got from total service department is socking, they said there some rider running with your policy for that banifit charges are dedcutting.

I send them my policy and my proposal document but they are not answering.

I need they credit excess unit they deducted from my opted fund along with interest to service my policy till its life.

What is to be done?

Regards
Babulal mehta
B 401, man bandit apartment, 7th street vardhaman nagar, off palace road
Rajkot 360001
Mobile number [protected] and [protected]

This is to bring to your kind attention the fraudulent practice being done by bma wealth creator against my father mr ashoke kumar ghosh (Aged 70 years) in multiple cases by multiple people in your organisations by misguiding him, hiding and misrepresenting the policies taking advantage of his lack of knowledge and age.in each of the cases he has been assured that you will get back the previous amount and entrapping him investing into multiple policies. The details of the policies and the person concerned are as follows:

1. Joydeep sen (Ph no.[protected] salt lake globsyn office) has entyced him to invest into exide life (Policy no. 03185802 dated 21.09.2015) of amount rs 19684.34. Once he invested this amount the paid an amount of 15, 000 as recovery of an earlier investment in reliance. This was done to gain trust with my father.

2. Subsequently joydeep sen again called my father and asked him to invest in another policy in exide life (Policy no.03228469 dated 30.11.2015) of amount rs 19, 659.89. This was assured to my father that he would be getting back the amount along with the previous amount

3. Subsequently joydeep again advised him to invest in sigma ttk mediclaim (Policy no. Prohlto10256076 dated 29.02.2016) for an amount of rs 26, 000.

4. Subsequenty one lady called vidika adhikary (Ph no. [protected] and mobile [protected]) from the same salt lake globsyn office advised that if he invests into additional amount he would get back the previous ones. The policy imposed was exide life (Policy no. 03381558 dated 23.07.2016, policy holder is aditi ghosh his daughter in law as per advise of vidika)

5. Miss meghna ghosh (Ph no. [protected] from bma office globsyn campus, salt lake) misguided my father to invest in future generali (Policy no..2016-f0284030fre dated 24.08.2016) for an amount of 1 lakh (Partly by cash) information regarding the policy was hidden from my father and he was misguided to invest an accident insurance assuring that he will get back the money in a weeks time. However this was paid back once we approached future generali after deduction of stipulated amoun.

6. Finally one saikat sen, sreyasee bandopadhyay and abhisek banerjee (With nos [protected] and[protected] came into the picture and trapped him to invest in another policy prohlr01025921 dated 24.11.2016 for an amount 10, 000+2500+16, 700+3600=rs 32, 800 in cash and cheques

A cancelled cheque was asked from my father where a signature was forged for doing a future ecs.

They have nowadays stopped responding to any of my fathers phone calls.in all these cases the trust of an elderly senior citizen was exploited and taking advantage of his limited knowledge a heinous act was done by all the miscreant s of bma wealth.

Kindly get in touch with me at [protected]
My address: a/166 survey park, santoshpur kolkata-700075

Dear sir,
I am communication of with mr. Suresh prathan, & mr. Abhisekh pandey, finance head, dept. Of communication, regarding my refund with different insurance co. & agents, reference given by bima lokpal, mr. Abhesh & minaxi, i have paid rs. 23485/- favor to account fnf solution for procedure charge, as per suggestion, given instruction,

Communication are doing with mr. Suresh pradhan & mr/ abhisekh pandey, made with sms "hp-rbigov" & email by finance head,

Sir,
I am "devki nandan goel" a costumer of club mahindra. And this to notify you about my membership of club mahindra.
Sir i have subscribed club mahindra on 14th of october, 2016. But we haven't received any kit and card from the company. The agent which has dealed with us is not answering us whenever we call him he never responded.
We have submitted rs 79500 through our bank account.
Sir, please look into the matter and kindly inform us as soon as possible.
My contact no. Is [protected] and my email id is [protected]@gmail.com.

Yours faithfully,
Mr. Devki nandan goyal.

My name is rajkumari. [protected] it is inform that we brought maruti swift dzire car (Hr 06 ah 0681) from harisons automobile panipat on 16 february 2016.. The car insurance is done by the new india assurance through harisons automobile.. Our car is stolen frome delhi. On 17 october 2016. We claim for insurance and we fullfill all the documents asked by insurance company. But the insurance company did not clearing my claim. They are objecting un necessary points. They are doing mently harrashment with me. They used abused language with me. Please help me to solve out this problem.

Sir, undersigned had taken hni policy bearing no. 530000/48/2016/507 issued by oriental insurance company in the name of kushagra sandeep singh parakh. After issuance of policy u/s was availing cashless benefit for first four months as my son was taking treatment for blood cancer (Hodgkin's lymphoma) but from july'16, cashless facility was withdrawn and tpia (Health india) asked undersigned to take reimbursement by submitting claims.

Duly completed claim forms (3 nos + 2 nos = total 05 nos) along with all relevent documents were submitted in the health india office at anand commercial compound, gandhi nagar, vikroli, mumbai in august and sept 2016. Thereafter, claim deficiencies as intimated by health india thru email, were taken care and all requisite documents were sent to tpia (Health india)

Inspite of elapse of more than 07 months time, claims of about rs.1.57 lac are still lying pending with health india / oriental insurance. On the contrary insurance company refuting claims stating that "on going treatment does not come under the scope of policy" so claim is repudiated by the tpa.

This is with regards to the claim approved for my husband HE has undergone a mini PCNL surgery for stone removal on 17th April 2017. Post-surgery due to UTI he had fever spikes upto 103 degrees and could not be discharged. Post this he underwent the stunt removal surgery. All this was approved by the TPA(Vidal). A running bill was also shared with them. On the day of the discharged TPA shared final claim for INR 76000/- only and I had to pay rest 71, 000/-. As communicated by Anil I am eligible for an o[censored]p to 3, 00, 000 which includes the medicines, etc. We received approval from TPA for INR 40000/-, then INR 1, 00, 000/- and full and final for INR 76000/-. I was never in the whole course informed about any deduction. I am not sure on what ground the approval has been made but there was no information shared with me before or till the day of discharge. I have been charged unnecessarily, miscommunicated and mislead about the claims. There was no transparency and I have been cheated.

To Date:- 13/04/2017
The Beema Lokpal
Jeevan Nidhi-II Building Ground Floor
Bhawani Singh Marg, Jaipur 302005
Subject:- Regarding Complaints-II against AVIVA Policy
Dear Sir, Greetings
This is to inform you that my self Mr. Mustak Khan S/o Mr. Abdulla Village Post- Jajod having policy from AVIVA (Policy No. TAS0049311)on dated 08/06/2012 and deposit amount in regular basis in the Rajasthan Gramin Bank branch, Jajod (Branch Code Y[protected]. But unfortunately AVIVA not received the deposited amount.
A. Details as under:
Policy No. TAS0049311 AMAR SURAKSHA-TRADITIONAL
DOB-12/12/1966
Date of Maturity:- 08/06/2017
Client ID:- 3836684 Agent- Rajasthan Gramin Bank, Jajod (Y[protected]
B. Deposited amount details:-
SN Date DD No. Amount Branch
1 17/05/2012 TKE511503 5000/- Alwar
2 23/12/2014 TKE512014 5000/- Ajmer
3 03/06/2015 A331258 10000/- Ajmer
4 30/05/2016 A332232 5000/- Ajmer
Total 25000/-

Kindly check the details and reply satisfactory answer before maturity date to me as soon as earlier.
Thanking You In Anticipation

C. Enclosure:-
Bank Letter dated:- 18/03/2017 Regards
AVIVA reply Letter dated 31/03/2017 Mustak Khan S/o Abdulla
VPO- Jajod Tehsil- Lachhmangarh
Distt- Sikar Rajasthan PIN- 332318
Mob. [protected], [protected]
email- qureshi.[protected]@gmail.com
Copy to:- 1. AVIVA Life Insurance Company India Ltd. Gurgaon
2. Rajasthan Gramin Bank, jajod Lachhmangarh (Sikar)

Sir,

I have taken my samsung j7 mobile with insurance syskagadgetsecure after mobile damage i complain on syska and the generate job card no [protected] and policy no 22076701 after intimation and all required doc i have send to company and the have verified all docs but till date not given claim and also his contact no change i am try to contact this company but not able to contact so please help me.

Thank you sir
Prabhat chandra mishra
[protected]
Mail id [protected]@gmail.com

I have taken hdfc life insurance policy of my wife in 2006. My wife was expired on 17/08/2007. At the time of taking policy name was filled up was jyotiben pravinchandra shah but in the death certificate, it was written by some my relative as jyotikaben. Now my health is not good. I am not able to here and there. Hence i made one affidavit, that my wife is jyotiben p shah and jyotikaben p shah are same.

Now hdfc company is not giving me the claim as name is differ.

So kindly help me. You can see my situation. I can stand for even two minutes.

Myself Khemraj Prajapati purchesd three policies from Bhartiaxalife insurance co.in in the year 2015 &2016 in the month of march 2016 i took a policy of Rs.365000 branch manager told me for only one time i have to pay.and after than policy would be autopaidup.bt it was a reguler policy.and branch manager also submit a financial justification Report on my behalf by done faq signature.

Receiving phonecalls from Bima Lokpal and I am being asked about personal information.
Constant phone calls from a person named Rahul Mehta asking for personal details regarding insurance.
Use of abusive language.
Constant phone calls
Asking for monetary details
This fake company seems to have some information regarding the legitimate insurance used by the clients and uses this information to convince the client about its company. Asks the client to pay or the insurance will be cancelled. This company seems to have data regarding the legitimate insurance used by clients, the claims made and claims settled.

The person called himself Rahul Mehta from Delhi and working with Bima lokpal

Respected Sir, Madam,
My name is Rakesh Sharma ! It is an Insurance policy matter and I have taken a policy on every family member's name, as well ! Life Insurance over ten policies we have taken from the Corporation ! I never had any complaints of any kind ! But the last two and a half years I've been worried because of my Insurance agent ! They deposited Rs. 30, 000 / to him in cash! But he did not pay/deposit my installment because of which which my policy has lapsed !He ran away with my money earlier deposited, as well! He sold his house ! Sir, I have suffered from both sides ! My policy has stopped and I have lost my hard earned money ! Sir, I'm crying out for help from you ! Sir please help me!

Subject: re: re:icicilom:[protected]

Dear sir
Myself shailendra shah card no ilgic/2hn/00/[protected]/
After many queries and paper deposition they said that my surgery is not covered under policy
My question is if it's not in list then why icici ask for indoor operation paper
They are prejudice and not willing to pay claim so they 1st ask for more and more papers once they got they reject claim, this is malpractice
Please take action at your hand to protect consumer right
Thanks
Yours truly shailendra shah

I ashutosh kumar sharma policy holder of bharti axa life insurance policy no[protected] dt july 2009 matured july 2016

I not received full matuirity valued which werw told by company

I also not received other benefit such as

Cheque releasied in my name

Rs. 12000 march 2010

Rs. 10650 apil 2012

Rs. 11510 april 2013

Pl provide total benefit of my policy& oblidge me

Thanking you

Your truly
Ca ashutosh kumar sharma
Ai kripa, 37/125 bank colony
Kalar bag, shivpuri (M. P.)-473551
Mob [protected]

By fraud ajent, fraud call provide me new reliance life client id of policyholder 86763462 date 30/09/2013 by my name kamlesh jangid and second client id no. 03756218 date 10/01/2014 by my wife name sumitra jangid. New pilice form provide me by corrier and he ask me for old reliance life police benifits. He tell me that reliance company call me but you tell them for new police. Then he created your ajent code and you get comission of ajsnt. I beleve on fraud ajent call and get new two police. Ajent call me again and again in 6 month for benifits. After 6 month that phone number not received and that no. Provide any other men. Some time before any ask me beema lok pal then i register complain. I hope you provide me my benifits and take nacesary action against fraud agent and cancelled agent code. Thanks.

Dear sir,

One of your staff approached me and i have opted for policy on june 30th 2016 by paying rs.25938/- (Twenty five thousand nine hundred and thirty eight only).
On 10th july 2016 due to sudden illness of my father i was was forced to surrender my policy which was in free look period.

I walked many times to you branch located in salem, tn. Your staff was not ready to get my policy for free look cancellation. On my repeated walking to you branch, on 23 july 2016 one staff by name miss. Sangeetha received my original policy document along with my bank details and identity papers. And she was said to me that the policy amount will be credited to my bank account directly within 30 days.

On 23 aug 2016 i received a letter from your company ref no.[protected] dated 17th aug 2016. That my policy cancellation cannot be processed as its beyond free look period. On receiving this i was shocked and approached your branch regarding this to mr. Sarvanan - branch head, he told me that the policy has been already surrendered and we are waiting for the approvals from our management.

Ince the days was passing by and nothing was happening then i spoke to customer care executive at the toll free number. I was put into the shock again when i come to know that my policy was approached for free look cancellation only on 9th aug 2016. The fact is i have handed over everything on 23rd july itself.

I am really very much disappointed with the act of your staffs giving me the false commitment and making me trouble in my difficult times.

I have herewith attached acknowledgement copy provided by your staff on 23rd july2016.

I request you to kindly do the needful and take necessary actions immediately in this matter.

Thanking & regards,
M. Khaleel ahamed
+91 [protected]

I was the policy holder o[censored]nited India Insurance Co. type with Vipul Med Corp TPA Private Ltd. My policy No.[protected]
I was ten years old policy holder with us
actually i was apply for remuburse for claim from united india. but they said the policy holder age is wrong. which means two years difference in between policy and id proof. iwas alreaey submitted the documents but no response for money. i have no idea what i do. please help me and remuburse claim i.e

From:- shamad mirkha mahajan
Bsnl staff quarter, microwave compound,
Near joggers park, altinho, panjim
Goa-403001
Mobile:- [protected], phone:[protected]


Subject:- complaint against bima lokpal

Respected sir,
I am shamad mirkha mahajan address at bsnl telephone staff quarter type-4 no.1 microwave compound, near joggers park, altinho, panaji, goa-403001 mobile — [protected].
I had registered complaint in consumercomplaint.In.
Mr. P. B. Banargy — [protected] spoke to me and he handed over my case to mr. Satishkumar agarwal — [protected].
My case was against wealth club. I had invested rs.35500/- in wealth club and rs.81650/- in sebi. But after taking money they have changed their mobile numbers.
I had registered complaint in consumercomplaint.In.
Mr. Satishkumar agarwal has sent noc for rs.945362. It is password protected. Password is sham1960. He contacted agent of wealth club mr. Deepak gosavi — [protected]. Mr. Satishkumar agarwal has sent agent deactivation form to me. I had completed form and sent to mr. Satishkumar agarwal. He sent form to me. He told for deactivation of agent licence rs.2, 04, 965. Is required. He told our collection officer mr. Rajiv verma will come to me on 5th november 2015 for collecting the payment. Hence it is cash payment. You will get bima lokpal cash receipt. You need to give some documents for the same procedure, your 2 passport size photogrph, address proof, one cancle cheque of state bank of india, a copy of agent deactivation form. On 5th november i could not arrange money for rs.2, 04, 965. So mr. Satishkumar agarwal took stay on it. Mr. Satishkumar agarwal said stay charges are rs.48500 i have to pay to mr. Rajiv verma.
Mr. Rajiv verma came to me at panjim goa on 16.11.2015 and collected rs253465/- (Rs.2, 04, 965 + rs.48500) cash and other documents.
Mr. P. B. Banargy has told me on 23.11.2015 that your work is over and you will get funds rs.1198465.00 in your account within 11 working days.
Mr. Satiskumar agarwal called me and told me amount rs.1146465/- will be credited in your account within 2 to 3 days
. I checked that noc amount was rs.945000/- and mr. Satiskumar agarwal told he is transferring rs.893465/-. I asked him about disparity.
He told your amount will be changed and he asked me to pay tax of rs.3200/- in union value services account details are as below:-
Union value services
Idbi bank
A/c. No.[protected]
Ifsc code. Ibkl0000066
Branch. Rdc
I sent rs.3200/- by neft in union value services on date-28/12/2015.
Sent message received on my mobile by sms. Message is below.
Ref:saa[protected] benf: union value service

Sms was not delivering. Checked all 4 mobiles switched off.
Getting no response. These are their switchee off nos.
1. Mr. P. B. Banargy — [protected]
2. Mr. Satishkumar agarwal — [protected]
3. Mr. Rajiv verma — [protected]
4. Mr. Deepak gosavi — [protected]
E-mail:- bimalokpal. [protected]@india.com
I have to receive rs.1198465.00 from consumer complaint.In.
Thanking you
Yours faithfully
Shamad mahajan
[protected]

1.Sir i had applied for a policy jeevan shikhar on dt 23.03.2016 of amount rs.2, 12, 146/(The exact amount for my age 31 for jeevan shikhar) in l.I.C.I, c.A.B, mission road, branch code-477, cuttack-753001 which was specially lunched by lic of india for tax purpose under 80c and attractive life coverage etc.

2.Mr. S mukherjee the branch manager has made an single endowment plan policy of amount rs.2, 02, 240.00 instead of making jeevan shikhar plan of amount rs.2, 12, 146.00 without taking my consent .

3.I have neither suggested them to do plan-817(Single endowment) nor they have taken my consent before doing this policy.

4. If their terms & conditions r not full filled they should return my money instead of dong other plan.

5. Even i have submitted neft mandate form to return back my money and now one month is over till i did not get back my money.
6. I had paid that money from my loan a/c, till now i have paid interest of rs.2500.00 in that a/c.

7. Nobody is responding with repeated complaint to branch manager and to his higher authority, even one month of time is over, still my problem is not solved.


Sir i am harassed / suffered a lot and this is injustice with me . Hope u will take a necessary action, so that i will get back my money soon.
I need your help and please advice me.

Thanks and regards,
Ashok kumar mandal.
F-401, raheja township,
Iob officers staff qtrs.
Malad(E), mumbai-400097.

Complaint registered in consumercomplaint.in and Mr.Banargy has accepted case. Mr.Banargy has alloted my case to Mr.Satishkumar Agarwal. My case was solved by Mr.satiskumar Agarwal.He collected cash for Rs.253465/- from me.Cash was collected by Mr.Rajiv verma from my home.Then Mr.Banargy called me on 23 rd November 2015 and said your work is completed and your amount will be credited in your bank account within 11 working dayes. But after calling to Mr.Satishkumar Agarwal he told what i have to receive.He gave noc amount iess by Rs.52000/-.He told he has corrected amount but he told to pay Rs.3200/- tax in Union value services.Same amount i have paid on 28.12.2015 and receipt sent to Bima lokpal kolkata. But Bima lokpals mobiles getting switched off. Following numbers i am getting switched off. Mr.Satishkumar Agarwal --- [protected] Mr.P.B.Banargy[protected][protected] Mr.Rajiv Verma[protected][protected] My whole amount is with them.Please tell me their real numbers. Please call me on my mobile [protected]/[protected] shamad mahajan