BloomsVilla — Fraud, misleading and poor customer service

An order was placed 3 hrs before and payment already done, after 3 hours the concerned person asks to pay extra rupees 200 for delivery when earlier it was not mentioned. Really pathetic service on your behalf. Furthermore it wasted my effort, time and a complete mental disaster! I would have ordered it from any other site. My order is now put on hold by the delivery partner. No such thing was show. At the time of checkout and payment. Area was deliverable. No charges. Birthday cake was ordered and now they have delayed it already and customer care number is continuously busy, no reply on the emails sent, order number is BV23200639. Furthermore its clearly written, mentioned on the site for free delivery across India. This is a complete fraud.