Blue Dart Express — [protected] waybill, product not delivered

Address:	Bangalore, Karnataka, 560029
Website:	www.bluedart.com

This is with a citibank debit card delivery. Card was supposed to be delivered on 1st february. Delivery person contacted me from office address, i asked him to give at the reception desk. I do agree that as per company policy that is not acceptable. I asked the representative to give it in the bluedart office i will come and collect in person. The representative offered that he will deliver it to my home address. I checked the status on 2nd february they told the card will be delivered within 12 noon. I waited, no response. I had my own works and contacted bluedart customer care back on 5th. These beggars have mentioned[protected] is a toll free number but its chargable per minute 2rs. I did not get a hold of cs rep as it was sunday. I contacted back on monday and explained the entire scene to the representative. She refused to take complaint that card was stolen and she refused to connect to supervisor. Finally they again called for address verification. I gave the address again home address. They told me that i will get the card on 7th february before 12 noon. I called today to rajiv on [protected]. He didnt even listen to the complaints and told he will call back and abruptly cut the call twice. Felt like ####. Posting the same on consumer FORUMs