Blue Dart Express — company running in brand name with no service

One important consignment AWB [protected] containing FASTag has been sent by ICICI Bank but even on 18th 4 PM the status of the AWB showed expected delivery on 17th dec2019. Most inefficient poor service oriented company surviving on Brand name established by earlier dedicated staff now possibly replaced by Parasites not even updating status and working with diligence. Still the consignment is not delivered and customer care appears to be illiterate on the status since she is also waiting for update. Possibly God will update it appears.