Blue Dart Express — complaint against the courier boy

Address:755019

Very bad experience and service is very poor. I was waiting for a delivery from amazon which was supposed to be delivered by blue dart. But the service & behaviour of the courier guy is pathetic. 1st day he has cancelled my order without even contacting me. I got to know from amazon about the cancellation & then requested them to send back. 2nd day the same courier guy called me as he said 1st day he was not able to contact that's why cancelled & now he is not getting my house address properly so he's going to cancel my order again which is ridiculous. I don't understand who have given him the authority to cancel the orders randomly. If it's from the company or management itself, then really it's not acceptable & should stop this practice immediately. My flat is just beside two multinational & nationalized banks. So not getting my house address is just for the sake of saying. For your reference i am giving you the name of the branch & details of the courier guy. Its in jajpur road, orissa, 755019. Name of the courier guy - bhagirathi, contact number - [protected]. Not ended, he was shouting on phone unnecessarily & threatenings like he will cancel the order. Then on top of his tone he was saying to send someone for picking up the product from their office. Then my husband went for pick up, there also he was making scene. When i have paid for delivery charge how come you are asking me to pick up. Such a bad experience. I hope you will understand; do the recovery asap. Really awful & so downgraded service which is not at all expected from blue dart.
Was this information helpful?
No (0)
Yes (0)
Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blue Dart Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    10473
    Pending
    0
    Resolved
    936
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all Blue Dart Express contact information