Blue Dart Express — Consignment Not Delivered at Ludhiana

Address:

Ludhiana, Punjab, 141001

Dear Sir,
Regretfully I adduce the problem of non receiving of IELTS reading material which you sent to me by British Council on dated 18.03.2017 via blue dart courier at my address of Ludhiana.Today I have taken my IELTS exam at Ludhiana, India. Till date the, material was not delivered.

I receive the tracking no of the consignment as [protected] which while tracking showing the consignment was delivered on 21.03.2017 and while talking to British Council Customer Care, they told the consignment was delivered to some person named Simran . My question is that when the consignment is in my name why the materials has been delivered to some other person at some other place.

This undoubtedly renders a irresponsible service at your end. You are therefore requested to esquire into this matter and help me to get consignment at the earliest.

Warm Regards,
Sudip Banerjee
[protected]

Passport No. M8746415