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Blue Dart Express — consignment not delivered even reached location a week back

The consignment has arrived at Bhubaneswar on 03 Mar but not yet delivered. No official number can be accessed. I feel it is very poor standard of service, that a small packet cannot be delivered after a week of arriving in location where the city is 10 Km in length and 4 Km wide. False notes posted as "out on delivery" etc. Totally unacceptable standards. I have sent eMail but still no action. Can the CEO intervene please? Details of consignment as under :-

TrackDart ™ - Tracking Details

Waybill No : [protected]
Reference No : [protected]
Pickup Date : 28 February 2018
From : Navimumbai
To : Bhubaneswar
Status Need Department Name/Extention Number

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Bhubaneswar Undelivered Shipment Held At Location 07-Mar-2018 15:27
Bhubaneswar Need Department Name/Extention Number 06-Mar-2018 18:02
Bhubaneswar Shipment Out For Delivery 06-Mar-2018 16:38
Bhubaneswar Delivery Delayed 05-Mar-2018 15:09
Bhubaneswar Need Department Name/Extention Number 03-Mar-2018 15:58
Bhubaneswar Shipment Out For Delivery 03-Mar-2018 14:54
Bhubaneswar Shipment Arrived 03-Mar-2018 09:25
Bhubaneswar Shipment Arrived 03-Mar-2018 09:24
Air Hub In Bbw Shipment Further Connected 02-Mar-2018 22:34
Air Hub In Bbw Shipment Arrived 02-Mar-2018 21:29
Air Hub In Bbw Shipment Arrived At Hub 02-Mar-2018 18:38
Mumbai Hub Network Issue, Will Impact Delivery 01-Mar-2018 12:18
Mumbai Hub Shipment Further Connected 01-Mar-2018 10:58
Mumbai Hub Shipment Arrived 01-Mar-2018 03:48
Nahur Mini Hub Shipment Further Connected 01-Mar-2018 03:07
Nahur Mini Hub Shipment Arrived 01-Mar-2018 03:03
New Bombay Shipment Further Connected 01-Mar-2018 00:22
New Bombay Shipment Arrived 28-Feb-2018 17:43
* - 24 Hr Format
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Mar 08, 2018

Complaint Status

Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

Waybill No [protected]
Pickup Date 24 Jun 2020
From Bangalore
To Berhampur
Status Delay Caused Beyond Control
Expected Date of Delivery 27 Jun 2020

However it is 28june .THE SHIPMENT IS NOT YET DELIVERED
Waybill No
[protected]

Status
Delay Caused Beyond Control

From : Mumbai
To : Rayagada

Expected Date of Delivery 23 Oct 2020

Air Hub In Bbw Delay Caused Beyond Control 27 Oct 2020 22:50

Air Hub In Bbw Delay Caused Beyond Control 26 Oct 2020 18:56

Air Hub In Bbw Delay Caused Beyond Control 25 Oct 2020 21:53

Air Hub In Bbw Delay Caused Beyond Control 24 Oct 2020 19:00

Air Hub In Bbw Delay Caused Beyond Control 23 Oct 2020 22:34

Air Hub In Bbw Delay Caused Beyond Control 22 Oct 2020 20:53

Air Hub In Bbw Delay Caused Beyond Control 22 Oct 2020 17:10

Air Hub In Bbw Shipment Arrived At Hub 22 Oct 2020 05:32

Calcutta Hub Shipment Further Connected 21 Oct 2020 14:49

Calcutta Hub Shipment Arrived At Hub 21 Oct 2020 10:15

Mumbai Etail Warehou Shipment Further Connected 21 Oct 2020 04:37

Mumbai Etail Warehou Shipment Arrived At Hub 21 Oct 2020 00:43

Mumbai Etail Centre Shipment Further Connected 20 Oct 2020 23:25

Mumbai Etail Centre Shipment Arrived 20 Oct 2020 19:48

Is this kind of a joke ? How can I recommend someone to prefer your service my dear so called reputed courier service, Bluedart ? Mumbai to Bhubaneswar : 1 day
Bhubaneswar to Rayagada : 6 days passed yet no clarity.
I am getting parcels from all the courier services on time but I don't know what happened to your service. I am a huge fan of your services hope you keep the trust.

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