Blue Dart Express — consignment reached destination city office but undelivered (waybill number : [protected])

Address:

Agra, Uttar Pradesh, 282005

Hi team,

I am feeling pity about your services. Icici bank sent me documents on 10 - april at waybill number : [protected] that was reached on destination city office on 12-april. I tried to communicate with customer care. They responded me due to improper address, consignment was not able to deliver on time.
My concern is that if they have such issue why they didn't try to reach me out on call. And when i tried to call them but all were barred calls.
Few days back i receipt another consignment (Awb - [protected]) at same address. I don't know, what is the issue with them this time.
Please resolve the issue and deliver at earliest.

Regards
Himanshu doneria
Cont no. [protected]