Blue Dart Express — Courier called by bluedart with false information

Address:

625005

Hi, I placed an order in amazon. The bluedart tracking number for my shipped product is [protected]. It was out for delivery on 20th April 2017. Bluedart representative called ([protected]) and got clarified about the route to my address. Then bluedart rep asked me to collect the parcel as its small and he is in thanakankulam. As i am out of station i asked him to deliver and he accepted it. Today i got a message saying i have cancelled my order for clarification but i didn't cancel my order. This information is against truth and i didn't expect such a behavior from a courier service company like bluedart. Hope swift action will be taken.