Blue Dart Express — courier service doesn't call and proclaims wrong address

Address:

West Tripura, Tripura

My product was coming from adisports which i ordered on 17 april 2018. As per the product arrived in my city (Agartala) on 23 april 2018. But they didnt deliver till now. And when i complaint to adidas the courier didnt do any attempt to deliver it instead of calling me they sent me a messag that my address was wrong. Atleast they would have call me and ask and moreover my address was correct they were lazy as hell. And when i went to the office to collect my product they said that the parcel will be delivered the next day whereas its 27 april and no attempt has been made till now.. Your service is really poor. Kindly do take action