Blue Dart Express — "Customer not ready with exchange".

AP AJI SF

Sep 13, 2022

Website: Mi. Com

My order waybill no is [[protected]]. My order was supposed to be delivered (September 13-2022) today as I seen in tracking status arround 11.00 pm (September 12 - 2022). It was an xiaomi 11 i 5g with an exchange for an older model with a new one. At the time of 5.00 am (September 13-2022) there's a status as."Customer not ready with exchange".

Nobody from Bluedart even contacted me and asked me about anything. Instead you people automatically cancelled the delivery attempt and wrote made up reasons with your own thinking. What kind of behavior and work ethic you people are doing? I need my shipment asap and if you cancel the order this time without my consent I will straight away have to take action against you people.

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Blue Dart Express customer support has been notified about the posted complaint.

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Comments

Aniruddha D

Oct 1, 2022

Same happened to me. The order was supposed to deliver on 1 Oct 2022.
When it's crossed 7:30pm then they updated this status to
[KHADKI DELIVERY CENTER] - CUSTOMER NOT READY WITH EXCHANGE
01-Oct-2022 07:31 pm

so we cannot contact them either because their customer care time ends at 7:30pm

Aniruddha

Anujna Bhat

from Mangalore, Karnataka

Oct 3, 2022

Did you recive your package?

SAITEJA PANDITI

Oct 30, 2022

Did you received your order from bluedart as expected?

Sophia Peter

Apr 16, 2023

Same happened to me.. Did you receive the package?

Talha. Laddua's reply, Aug 30, 2023

Did you receive your package?