Blue Dart Express — "Customer not ready with exchange".

Website:Mi. Com

My order waybill no is [[protected]]. My order was supposed to be delivered (September 13-2022) today as I seen in tracking status arround 11.00 pm (September 12 - 2022). It was an xiaomi 11 i 5g with an exchange for an older model with a new one. At the time of 5.00 am (September 13-2022) there's a status as."Customer not ready with exchange".

Nobody from Bluedart even contacted me and asked me about anything. Instead you people automatically cancelled the delivery attempt and wrote made up reasons with your own thinking. What kind of behavior and work ethic you people are doing? I need my shipment asap and if you cancel the order this time without my consent I will straight away have to take action against you people.
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Same happened to me. The order was supposed to deliver on 1 Oct 2022.
When it's crossed 7:30pm then they updated this status to
[KHADKI DELIVERY CENTER] - CUSTOMER NOT READY WITH EXCHANGE
01-Oct-2022 07:31 pm

so we cannot contact them either because their customer care time ends at 7:30pm

Aniruddha
Did you recive your package?
Did you received your order from bluedart as expected?
Same happened to me.. Did you receive the package?
Talha. Laddua's reply, Aug 30, 2023
Did you receive your package?

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