Blue Dart Express — delay in delivering the courier

Address:	700156
Website:	Blue Dart

Hi team,
I have been chasing down with blue dart representative named priyanka to deliver my debit card issued from citibank to my mailing address. She is showcasing various policy constraints and not delivering the card to me.
Initially when i called her then she said that delivering the card outside the office premise is not allowed then i talked to citibank to grant them to make a call to me once they come to deliver the card. But now these courier people are not billing to call me also. They are saying directly now that they won't deliver the card at this address.
Please sort it out at the earliest as i am really fed up now. Writing you with a huge hope.
Waybill no: [protected]