Blue Dart Express — delivery of product not done

Address:

Solan, Himachal Pradesh, 174101

My order was booked through amazon and delivery had to be done by bluedart to me but not delivered to me on time and sent back to seller and i tried calling there branch available in baddi himachal pradesh. But they never responded to any call. I personally went to there office and they simply said our phone is not working and we sent back your parcel, as your address is not reachable.
Earlier same team has deliver to many courier on same address.
When i checked the log of calling, they called me one time, but i have not received any call from them.

It is not first time blue dart is working like this...

I want they should be penalized for same so that they will learn how to make your customer happy...

Order no is [protected]