Blue Dart Express — delivery service charge for passport after us visa stamping

Address:624302

While applying for us visa stamping i already paid the charges for my querier delivery of my passport and my wife's passport along visa processing fee.
After visa stamping, the passports were delivered to my home. However during the delivery i have been asked to pay rs.500 as delivery service

The above delivery charges were never documented. Why additional delivery service charges were made?
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    +91 79 6612 1212
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    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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