Blue Dart Express — false information regarding attempt of delivering shipment

Address:

400706

I m working with Indian defence. I was to receive my card from standard chartered bank and tracking no was [protected]. I checked the same and found that the same is expected on 14.06.2018 . Mean time I approached Belapur office as this was seen in tracking details. I meet the office staff Shri Rahul Gaikwad the incharge of the facilities. I inquired about the shipment, he said we made attempt of delivering on 13.06.2018, but that was a false statement because my wife is housewife and was at home whole day. I told them for delivery on 14.06.2018 and I took leave as I was told by mr. Rahul to receive it personally and will not give it to any other family members. Meanwhile i called customer care and it was confirmed by them that delivery will be made today anyhow. We had been at home till now and not gone for our domestic needs also. But no one came.i called customer care and it was told that we were not at home. This is absolutely false and needs to be looked into. Mr. Rahul and team are just cheating on the company and spoiling the reputation of this company and it amounts to deficiency in services.