Blue Dart Express — Hdfc debit card
My card is out for delivery since last saturday. The one and only attempt was made last saturday with promised time around 1pm. I waited till 2.30 and after that called him for 10 times but he did not pick up. He called me at 5.30 in evening for the delivery and i was not at the address at that time. After that whole week has passed and no single attempt has been made. I went to the office and they said they cannot deliver it in hand, i told them that i am available for another hour at home, they said they won't be delivering until late evening during. 8 days have passed and my card is sitting in their office and they don't even care to deliver it. There must be atleast a on or before delivery date because they simply don't seem to care. I called hdfc while in their office and told them that hdfc executive will speak with them, but they went on to have their lunch, i had to place hdfx guy on hold for 5 minutes after which they did not even talk properly, simply said they will not deliver and cut the call. This is simply harassment as i stood there for almost half hour and no one was present at the desk to atleast talk or convey a message.
If you can deliver the cars by today 5pm then fine otherwise i am filing a case with consumer court
[Jan 21, 2017] Blue Dart Express customer support has been notified about the posted complaint.