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Blue Dart Express — Hdfc debit card

Hi,
My card is out for delivery since last saturday. The one and only attempt was made last saturday with promised time around 1pm. I waited till 2.30 and after that called him for 10 times but he did not pick up. He called me at 5.30 in evening for the delivery and i was not at the address at that time. After that whole week has passed and no single attempt has been made. I went to the office and they said they cannot deliver it in hand, i told them that i am available for another hour at home, they said they won't be delivering until late evening during. 8 days have passed and my card is sitting in their office and they don't even care to deliver it. There must be atleast a on or before delivery date because they simply don't seem to care. I called hdfc while in their office and told them that hdfc executive will speak with them, but they went on to have their lunch, i had to place hdfx guy on hold for 5 minutes after which they did not even talk properly, simply said they will not deliver and cut the call. This is simply harassment as i stood there for almost half hour and no one was present at the desk to atleast talk or convey a message.
If you can deliver the cars by today 5pm then fine otherwise i am filing a case with consumer court
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Complaint Status


[Jan 21, 2017] Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Dear Customer,

I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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    Customer satisfaction rating
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    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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