Blue Dart Express — I am complaining about your poor service and pathetic behavior of your employees

Address:	440001
Website:	www.bluedart.com

First:
I have ordered two product from amazon on 10/08/2016 and amazon delivers it with blue dart. but when my product came to nagpur, blue dart office nagpur refuses to deliver the product to khaperkheda (nagpur-441102) and told that they don't have delivery in khaperkheda (nagpur-441102). so my question is, i[censored] dont have delivery in khaperkheda (nagpur-441102) then why they are taking packages from amazon of this address., even lots of courier services deliver product to khaperkheda.
Second:
Bluedart nagpur office staff is very poor in behavior and treating customer very badly. i try to contact them telephonic-ally on all 4 landline numbers (atleast ten times on each number) but they are not picking up the phone, so how can i get any information about my product.