Blue Dart Express — inappropriate behaviour of blue dart delivery person

Address:

560102

I was supposed to receive my health insurance policy from aditya birla via blue dart courier service. The delivery person have told that it is not possible to deliver the courier to the building where i am working and have asked to collect it from another building and the parcel was taken undelivered.

Delivery person name: sankar
Blue dart branch: panathur, bangalore
Date: 11th june 2018
Item: health insurance
Name of the customer: mahesh kumar v

People having such attitude are not suppose to be put in for task as they do not know how to deal with the customers and to meet the customer needs