Blue Dart Express — Inappropriate Delivery Particulars and Behaviour

Address:

Diamond Park, Visakahapatnam phone 8466840099

Firstly, Blue dart online customer care is promising a 24 hour delivery and the same was done on 25/11/2020. However, the same is being denied in the reception counter of Bluedart Couriers, Diamond Park, Visakhapatnam for the last 3 times but the charges are being collected at the same tariffs. Also, being from a Government department(Income Tax Department) files are packed in a particular manner in a container box. Inspite of showing the Identitty proof, the same was denied and asked to show the contents. I definitely understand the security concern and am ready to open the box and show the contents. However, if I am supposed to do so, then Bluedart is supposed to keep a person for packing the same, which is not in place and created a lot of irritation and discomfort. Who would be held responsible if the contents go missing as there are documents of HVTs. The same equipment and the way the packing was done might not be possible at that place. The staff were quite adamant to help in this issue.

Hoping to receive a feedback on the same.

Regards

Ravi Kumar
[protected]