Blue Dart Express — Irresponsible Ground level staff

Address:	500035
Website:	www.bluedart.com

I requested for a sbi credit card to be delivered. The package was requested to be delivered to my primary address. But, your team says they attempted and updated status as "C'Nee Shifted From The Given Address". But, you can even cross check now, I stay in the same address given there which I confirmed from the SBI bank and during this stage I never received any call or text and this happened on 10th oct 2016. Later on 13th oct 2016, received a call from [protected] saying it is with some other hub branch where they want to deliver the package to secondary address. Then I clearly said the idiot who called that, I need that urgently so, do not deliver it to secondary address and deliver it to the primary and confirmed the address again. He accepted my request and disconnected. In the evening I tried calling that number to know the status and found no response at all. Again on 15th received a similar call saying they want to deliver to secondary address and same thing happened again. Now my package has been returned to the origin and it again takes more than a week to get delivered to me. I had been through a lot of pain and agony due to the delay in delay of my credit card and you are the only people who are responsible for that. Look at the history of my package, on 13th is there was no such c'nee at address are you people fools to attempt the same on 15th?? It clearly tells that delay is beyond control as per your system. NEED CLEAR EXPLAINATION FOR THIS AS EARLY AS POSSIBLE. I am going to sue you for this and take my word I will see that this attitude of your ground level staff is brought to limelight.