Blue Dart Express Limited — delivery of IELTS score card

Address:

Nizamabad, Andhra Pradesh

i am vanish rao from nizamabad, telangana. i have taken my ielts test on 25 april and my score card has been sent through blue dart couriers. the shipment has been arrived to my home town and returned back to the origin. i dont know the exact reason why they returned back. nizamabad blue dart couriers are irresponsible. its second time for me. so please take severe action. now how should i get back the score card as it is important to me. they did not intimate us and i didnt get any message. and now i tracked my status, its showing as returned back to origin. even if they call us we go to blue dart couriers and recieve my score card from office itself. HOW WE KNOWS THAT THE SHIPMENT ARRIVED TO NBIZAMABAD, SIMPLY IRRESPONSIBLE. and iam waiting for the courier but now iam not in a position to leave this matter please take some action