[Resolved]  Blue Dart Express Limited — Parcel not delivered on Time

Address:

Ratnagiri, Maharashtra

Parcel not delivered on Time Had booked the consignment under so called urgent service option of Blue Dart. The consignment was submitted to ratnagiri blue dart office on 31st July 14 @ 3:10hrs and their was no update on their postal tracking system about the parcel till 1st Aug 14 @ 19:00hrs. On 2nd Aug 14 after making serveral calls and plleding to deliver the consignment before 12:00hrs on 2nd Aug 14 their was some update on the blue dart portal tracking system. Status and Scans Location Details Date Time * Waybill No : [protected] Vishakapatnam Shipment Out For Delivery 02-Aug-2014 13:25 Vishakapatnam Shipment Arrived 02-Aug-2014 11:40 Vishakapatnam Shipment Arrived 02-Aug-2014 11:40 Mumbai Hub Shipment Further Connected 02-Aug-2014 09:40 Mumbai Hub Shipment Arrived 02-Aug-2014 04:06 Nahur Mini Hub Shipment Further Connected 02-Aug-2014 03:47 Nahur Mini Hub Shipment Arrived 02-Aug-2014 03:06 Pen Shipment Further Connected 02-Aug-2014 01:10 Pen Shipment Arrived 01-Aug-2014 19:02 As per the details from the tracking system consignment had reached Pen, Maharashtra (about 250km from Ratnagiri) on 1st Aug 14 @ 19:02 hrs. What the hell blue dart persons were doing with the consignment from 31st july 14 tupto 1st aug 14. They took more than 26hrs to move the cargo from ratnagiri to pen, Maharashtra which is about 250 km. After several calls parcel is yet not delivered till 15:00hrs on 2nd aug 2014. This proves that blue dart is providing the [censored]est services in the country and is charging on higher side for the services which a local courier service can provide. Kindly let me known how can i take up this issue further. Our consignment no. is [protected]