Blue Dart Express — Misbehavior/misinformation over phone

Address:

Kolkata, West Bengal, 700084

Just now, I have received a call from a mobile number vide [protected] informing me that there was a parcel in my name. The person identified himself as one Mr. Anwar Hossain, calling from Blue Dart's Garia, Kolkata office.
First of all, he inquired about the location of my house and asked me the PIN code of my area. Then, he informed me that there was no delivery facility to my area. I told him that Blue Dart courier delivered my consignments on several occasions to the same address. I told him that if that was the issue then he could return my parcel back to the sender. Following, the person unexpectedly misbehaved.

For myself, as an employee of an esteemed company called Abbott India Ltd, it was never expected from another professional company called Blue Dart. I request you to look into the matter.

Thanking you,

Pradip Mazumder
160, Southend Garden
PO - Garia
Kolkata - 700084
Mobile no:[protected]