Blue Dart Express — My item delivery

Address:New Delhi, Delhi, 201301
Website:Www.bluedart.com

My parcel Waybill Number : [protected]
is not yet delivered.
Each time i call customer care, they say "the shipment is out fir delivery" but i have not received my parcel.

Its been 3 days since the shipment is out for delivery and it was supposed to get delivered.

Pathetic service from blue dart.
I have written a numerous mails but all in vane.

I need a strict action on this, before i take this issue further.

Below is my mail conversations.


From: "shaikh immtiaz"
Date: Jul 30, 2016 11:37 AM
Subject: RE: NetMail:3078181:My item delivery
To:
Cc:

Dear Sir/Madam,

My parcel with
Waybill Number : [protected],
Was supposed to be delivered on 27th of july 2016, but has not been delivered to me since.
I have already called on your customer care number[protected] and spoken to your representatives many times for this order delivery. They always give the same response that the parcel is out for delivery.

FYI there is no Political Disturbance / Strike occurring at my place i.e. the delivery address.

Please arrange the delivery by today i.e. 30/07/2016 or let me know the location where my package is lying, so that i can collect the same i[censored] can't deliver.

I won't be available at the delivery location from 1st August 2016 onwards, so cannot receive if delivery is attempted then.

Hence requesting you to take this issue in High priority and arrange its delivery by today itself.

Regards,
Shaikh Immtiaz

On Jul 29, 2016 6:49 PM, wrote:
Dear Customer,

Thank you for writing to us.

We regret to inform you that the package delivery could not be done at the destination service unit owing to Political Disturbance / Strike and the package is lying as an undelivered package at our Service Unit. We shall arrange for the delivery attempt to be made once the normalcy resumes back.

Should you require any further assistance please write to us or contact our Customer Service at [protected].


Best Wishes,

Laxmi.C | Executive-National Mail Centre (NMC) | Blue Dart Express Limited |
Customer Service [protected] │ 2 │www.bluedart.com
Follow India’s Most Awarded Logistics Company on


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-----Original Message-----
From: Sk.immtiaz.[protected]@gmail.com [mailto:Sk.immtiaz.[protected]@gmail.com]
Subject: NetMail:3078181:My item delivery

Email id : Sk.immtiaz.[protected]@gmail.com
Tel no : [protected]
Shipper/Consignee/Third Party : Consignee Comments :
Dear Sir/Madam,

I request you to please deliver my parcel on weekend, saturday i.e. 30/07/2016.

As i will not be available at my place in week days.

Thanks & Regards,
Shaikh Immtiaz

Waybill Number : [protected]
[protected][protected]
Pickup Date : 27 July 2016
From : NEW DELHI
To : NOIDA
Status : DELAY CAUSED BEYOND CONTROL |


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