Blue Dart Express — My package is lying in your hub since 19th oct waybill no : [protected] park street etail centre shipment arrived 19-oct-2016

Address:

Kolkata, West Bengal, 700014

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Re: netmail:3269330:delay in delivery
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[protected]@bluedart.com
Oct 22 (6 days ago)

To me
Dear customer,

Thank you for writing to us.

We informed our concerned delivery station to contact and deliver the shipment on priority.

Should you require any further assistance, please write to us or call us on[protected].

Best wishes,

Prathibha | executive-national mail centre (Nmc) | blue dart express limited |
Customer service [protected] │ 6 │www.bluedart.com
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— original message —
From: lewis. Prakash. [protected]@gmail.com [mailto:lewis. Prakash. [protected]@gmail.com]
Subject: netmail:3269330:delay in delivery

Email id : lewis. Prakash. [protected]@gmail.com tel no : [protected] shipper/consignee/third party : consignee comments :
My package is lying in your hub since 19th oct waybill no : [protected]
Park street etail centr shipment arrived 19-oct-2016 16:23
Why the delay in delivering the package. Please have it delivered today.

Thanks.

Waybill number : [protected]
—
Pickup date : 08 october 2016
From : meerut
To : kolkata
Status : in transit
Expected date of delivery : 13 october 2016

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Lewis simon
Oct 23 (5 days ago)

To prathibhad
My package is lying in your hub since 16th oct why the delay in delivering the package.

Waybill no : [protected]
Ccu bda warehouse shipment arrived at hub 16-oct-2016 10:10
Delhi hub shipment further connected 16-oct-2016 06:39
Delhi offsite hub shipment further connected 16-oct-2016 05:39
Cod processing centre iii shipment further connected 16-oct-2016 05:01
Cod processing centre iii shipment arrived 15-oct-2016 20:50
Cod processing centre iii shipment picked up 15-oct-2016 18:21

Thanks

Lewis simon
Oct 25 (3 days ago)

To prathibhad
Hello!
All shipments stuck in park street for days now. What is the problem???

Lewis simon
4:20 pm (19 hours ago)

To prathibhad
Dear prathiba,
My shipment arrived at the local hub on 19th oct and after waiting for delivery i was compelled to write to you on 22nd oct. You assured me 5 days ago that you have informed the concerned delivery station to contact and deliver the shipment on priority. Today is 27th oct. Nothing has happened yet. This is how your people follow your instructions???
On phoning no one picks up/ when i write the mail bounces and i get the message
Delivery has failed to these recipients or groups:

[protected]@bluedart.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

Now this is bordering on customer harassment. No more excuses i want it delivered at once. Fyi blue dart hub is 14 mins of walking distance from my house.
From home (Haji lane)
To park street, kolkata, west bengal
Inline image 1 inline image 2 inline image 3 inline image 4
Map from haji lane, kolkata, west bengal to park street, kolkata, west bengal
14 min (1.2 km) via acharya jagadish chandra bose rd
Regards,
Simon
[protected]

Lewis simon
11:17 am (5 minutes ago)

To prathibhad
Hello! What is the update on my delivery