Blue Dart Express — non delivery of debit card with complete address

Address:

500014

I gunja rajasekhar resident of plot no. 98 jadarsini enclave, dewarayamjal (Po), hyderabad-500014
India
Has applied to icici bank for re issue of debit card. It was despatched on october23 2018 by bluedart bearing number awb# [protected]. On 23rd and 24th october 2018 that delivery was failed due to incomplete address. I strongly say that your delivery boy has not tried to deliver the card just by escaping that the address was not complete in spite it was a complete address.
I ask your explanation on this matter and can you just justify why you could not be sued for causing damage for my financial matters by not delivering my debit card. Without trying and saying that the adress is incomplete is just cheating. I enquired at the main gate security and no person from bluedart visited our colony during 23-25th october 2018. Please look into this matter and beware of worthless and in-sincere employees of your firm.