Blue Dart Express — Non-delivery of the parcel - [protected] tracking number

Address:	122002
Website:	www.bluedart.com

I had a parcel delivered from archies to gurgaon on 15th feb. But the recipient's mobile was off. The shipment was held on account of "need department name/extention number". I reached out to samreen, executive, who reverted that i need to give the dept. Name and the extn no. I accordingly and gave him the depart name and the extn no. However, he failed to respond anything for the attempt of the delivery till date. I have been daily following up for the attempt to deliver, but all in vain. Even, i tried calling the customer care number [protected] like endless times, but no body ever responds on that. I have also attached the screenshot for the delivery status.
Very very very poor customer service