Blue Dart Express — Non-receipt of important document vide waybill no : [protected]

Address:	Dehradun, Uttarakhand, 248001
Website:	www.bluedart.com

Dear sir,
With regret to inform you that i was scheduled to receive an important document vide waybill no : [protected] reference no : 2683 by bluedart. The same has not been received/ delivered till date.

With pain i am to inform that a complaint was lodged by my husband few days back and also had talked several times to your customer care authorities and as well as with local functionaries of bluedart at dehradun, but all in vain.

The tracking details incorrectly shows the same as delivered with following details:

Pickup date: 06 april 2016, from: mumbai to dehradun
Status shipment delivered, date of delivery: 08 april 2016, time of delivery: 16:41 to recipient named chandra.

It is worth to mention that there is no person living or residing at the said address with name chandra.
It is also to mention that the delivery person (Mr. Manoj) whom my husband has also spoken has failed in discharging his duties. Other documents also couriered recently through bluedart were found lying in the premises, it appears he just throws the document (S) as per his whims and fancies, we asked proof of signatures even.In addition, the entire matter was also brought to notice of mr. Pradeep of dehradun office but it is falling on deaf ears.

The document if with wrong hands may also lead to its unintended and mischievous use. Only god knows the fate of document. No action till date, every time it is informed that operational team is looking into.

It is requested that needful action may be undertaken immediately to arrange the delivery of said document on priority.
No emails are provided to correspond.. Pity
Thanks and hoping for an early action,
Shalini